Oulook Connect, Vista Home Edition and Outlook 2003

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Windows Live Account sync problems - 13 Jan 2008 01:01 GMT

Dear Gang:

I hope someone can help me. I use Verizon.Net DSL service which comes with
MSN Premium. So I have an msn.com email address. I thought that when
Windows Live came out, the msn.com address would change to live.com.

I am running Vista Home Edition with Office 2003 (includes Outlook 2003),
and my new Windows Live ID.

When I send/receive, my live.com address email, contacts, etc. synch fine
with the exception of Calendar.

In particular the error is as follows:

Errors :

Time: 1/12/2008 7:27:31 PM
Error in Mail
There is an error synchronizing your mail account. Please verify your
account has been configured correctly by first accessing your mail on the web.
Error: 4350.

Time: 1/12/2008 7:27:48 PM
Error in Calendar
Outlook Connector is available only to subscribers.

What can I do to fix this? I am a subscriber to MSN through Verizon. I want
to be able to synch my personal.pst calendar with my live.com calendar.

Desperately seek help,

jeff
jeff359w@verizon.net

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Diane Poremsky - 13 Jan 2008 22:51 GMT

1. make sure the acct was changed to a live acct.
2, if it still fails, you'll need to call msn support so they can properly
provision it.

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Diane Poremsky [MVP - Outlook]
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> Dear Gang:
>
[quoted text clipped - 32 lines]
> jeff
> jeff359w@verizon.net

Reply to this Message

Lou Camp - 29 Feb 2008 23:05 GMT

> 1. make sure the acct was changed to a live acct.
> 2, if it still fails, you'll need to call msn support so they can properly
> provision it.

I have the same problem after working correctly for two months. Only one
account is affected. Have paid subscription, changed to Live, removed and
restored the account. Any new ideas?

> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
[quoted text clipped - 44 lines]
> > jeff
> > jeff359w@verizon.net

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Diane Poremsky [MVP] - 03 Mar 2008 01:54 GMT

if it worked before and now doesn't, wait 24 - 48 hours. It may be a
temporary problem.

Signature

>> 1. make sure the acct was changed to a live acct.
>> 2, if it still fails, you'll need to call msn support so they can
[quoted text clipped - 59 lines]
>> > jeff
>> > jeff359w@verizon.net

Reply to this Message

Lou Camp - 03 Mar 2008 15:26 GMT

Thank you for your prompt response. Yes, it was "temporary" in the sense of
being intermittent. I get about a dozen Sync Issues a day. I though this was
related to a more serious problem of "Outlook Not Responding" hangs which
also occur several times a day. It takes multiple restart tries to get
things back on track. Is this a common problem? I have not seen anything
recent concerning these hangs with Vista/Outlook 2007.

> if it worked before and now doesn't, wait 24 - 48 hours. It may be a
> temporary problem.
[quoted text clipped - 62 lines]
> >> > jeff
> >> > jeff359w@verizon.net

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