An Outlook Task error message...

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rudolph@beaconpower.com - 18 Jan 2008 20:45 GMT

I assigned an Outlook task to another employee at my company.
When she tried to accept or delete it, she got the following error
message:
"The messaging interface has returned an unknown error. If the problem
persists, restart Outlook"

Well, of course, restarting did no good.

Also, if she just tries to open the task in her inbox, she gets an
error message saying "Can't open this item" -- another really helpful
Microsoft error message.

We are running Outlook 2003 under Microsoft Exchange Server.

Am I the only one this has happened to?

Thanks - Frank

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Milly Staples [MVP - Outlook] - 18 Jan 2008 22:04 GMT

Perhaps her forms cache is corrupt.

Tools->Options->Other->Advanced.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, rudolph@beaconpower.com asked:

| I assigned an Outlook task to another employee at my company.
| When she tried to accept or delete it, she got the following error
[quoted text clipped - 13 lines]
|
| Thanks - Frank

Reply to this Message

rudolph@beaconpower.com - 19 Jan 2008 13:33 GMT

Thanks for the reply.

OK, so I go to
Tools->Options->Other->Advanced

... then what? I don't see anything on that dialog that says anything
about caches?

Thanks - Frank

> Perhaps her forms cache is corrupt.
>
[quoted text clipped - 24 lines]
> |
> | Thanks - Frank

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Milly Staples [MVP - Outlook] - 19 Jan 2008 19:38 GMT

See my later reply.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, rudolph@beaconpower.com asked:

| Thanks for the reply.
|
[quoted text clipped - 34 lines]
|||
||| Thanks - Frank

Reply to this Message

Milly Staples [MVP - Outlook] - 18 Jan 2008 22:05 GMT

Sorry - try this:
http://www.outlook-tips.net/archives/2004/20040224.htm

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, rudolph@beaconpower.com asked:

| I assigned an Outlook task to another employee at my company.
| When she tried to accept or delete it, she got the following error
[quoted text clipped - 13 lines]
|
| Thanks - Frank

Reply to this Message