Unable to load free/busy information

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

ThePro - 25 Jan 2008 15:28 GMT

Hi,

We run Exchange Server 2003 SP2 and Outlook 2007 SP1 on the clients.

For one user, and only one, there is a recurring appointment with a reminder
that keeps poping even though he clicks to dismiss it.

This user has his calendar shared to his assistant and when she tries to add
a appointment in the shared calendar she gets the "Unable to load free/busy
information" message.

I tried to start Outlook with the /CleanFreeBusy command-line switch on this
user computer but I got a message saying that Outlook was unable to clean
Free/Busy data on the server.

Any help ?

Thanks.

ThePro

Reply to this Message

Roady [MVP] - 25 Jan 2008 15:52 GMT

These are 2 issues. Try /cleanreminders first.

Signature

Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

> Hi,
>
[quoted text clipped - 16 lines]
>
> ThePro

Reply to this Message

ThePro - 25 Jan 2008 16:17 GMT

Hi,

It *was* the same issue.

There was an appointment showing in the "Recuring appointments" view but not
showing in the regular view. I deleted it and BOTH problems went away.

ThePro

> These are 2 issues. Try /cleanreminders first.
>
[quoted text clipped - 18 lines]
>>
>> ThePro

Reply to this Message

Roady [MVP] - 25 Jan 2008 16:24 GMT

Let me rephrase myself;
You're original attempt to solve it applies to a different issue than you
were trying to solve.

Good to hear you've got it solved and that you posted back your ultimate
solution.

Signature

> Hi,
>
[quoted text clipped - 27 lines]
>>>
>>> ThePro

Reply to this Message