what type of email acct do you use? did you try starting outlook with the
cleanviews switch?
http://www.outlook-tips.net/beginner/switches.htm

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> how do i deal with the "cannot save item" error in outlook? one solution i
> found was to delete the .ost files and allow them to be recreated, but
> there
> are no .ost files in my outlook folder. any other ideas please?