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MS Office Forum / Outlook / Calendaring / February 2008

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Calendar entry added via webpage won't ActiveSync

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DL - 22 Feb 2008 21:32 GMT
I have been adding travel arrangements via the 'Add to Outlook' button on the
American Airlines web site.  Pressing the button opens an Outlook dialog,
selecting Save add it's to my calendar in my Desktop Outlook. Works great...  
This newly added appt will not activesync to my Smartphone. If I make any
changes to the appt, still won't sync. If I create new appt manually, cut and
paste the data in, save.. syncs up fine.

Appears to be a defect to me. Maybe not. Any suggestions?
Milly Staples [MVP - Outlook] - 23 Feb 2008 03:14 GMT
It is not an Outlook issue - if your smartphone will not synch it, then consult the documentation for your smartphone.  You may need to look at either category synching or the time period synched.

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Milly Staples [MVP - Outlook]

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After furious head scratching, DL asked:

| I have been adding travel arrangements via the 'Add to Outlook'
| button on the American Airlines web site.  Pressing the button opens
[quoted text clipped - 5 lines]
|
| Appears to be a defect to me. Maybe not. Any suggestions?
DL - 23 Feb 2008 13:01 GMT
Everything syncs fine on the Smartphone but those types of appts -- all
calendar item added manually, all tasks, email, etc... A manual appt the hour
before or after the automatic appts are fine. Just the appts added via a .ics
(iCalendar file) won't sync. Even when you make a change to them.. It's like
they don't exist to ActiveSync...  which make no sense.  

> It is not an Outlook issue - if your smartphone will not synch it, then consult the documentation for your smartphone.  You may need to look at either category synching or the time period synched.
>
[quoted text clipped - 7 lines]
> |
> | Appears to be a defect to me. Maybe not. Any suggestions?
 
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