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MS Office Forum / Outlook / Calendaring / March 2008Meeting Invite Problems
I manage a 50 user Exchange installation. Some of them have been receiving meeting requests, that instead of being for the requested time, will simply use the individual's next available timeslot. For example, user A sends a meeting request to user B for 3PM 5 days from now. User B receives the meeting request today at 10:45 AM. The meeting time shows up in user B's calendar as 11AM today. If user C was also invited, & opens the email at 12:15, his calendar reflects a meeting time of 12:30. User D may actually get the correct time. Mostly, these meeting requests come from outside sources, not between my users, but I do have one user using Outlook 2007 with XP pro that sends these "broken" invites. Some of my users get broken invites from only one source, and not from anyone else. One of my users never got a broken invite until he used Windows update for the first time in a year, then he got one. This has been going on for about a month. These are software developers, for the most part, savvy users. Exchange Server 2003 and all clients are in the same time zone, and all have correct time & time zone settings. Most Clients are running Outlook 2003 but a few are running 2007. I don't know if outside users sending broken invites are using Exchange or pop3 email accounts, but obviously my one user sending them is using Exchange. try starting outlook with the /cleanviews switch as the first step. If users have a lot of custom views, try it with one user first to see if it takes care of the problem.  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > I manage a 50 user Exchange installation. Some of them have been receiving > meeting requests, that instead of being for the requested time, will [quoted text clipped - 35 lines] > pop3 email accounts, but obviously my one user sending them is using > Exchange. Thnaks for the reply, How does one do that - "starting outlook with the /cleanviews switch as the first step"? > try starting outlook with the /cleanviews switch as the first step. If users > have a lot of custom views, try it with one user first to see if it takes [quoted text clipped - 39 lines] > > pop3 email accounts, but obviously my one user sending them is using > > Exchange. I found the /cleanviews switch, but whenI read about what it does, it didn't seem like this was the answer unless updates or service packs change the view to the non-functional one that I've described. Unless of course, you are suggesting that the Views dialog reports a false state, in that the users I've actually been able to personally investigate have the correct view showing i.e. start date, end date. I will indeed try this on Monday when I see any of them again, but as I said, unless the Views dialog is showing one state and actually displaying another, I don't think that this is the fix I need. > try starting outlook with the /cleanviews switch as the first step. If users > have a lot of custom views, try it with one user first to see if it takes [quoted text clipped - 39 lines] > > pop3 email accounts, but obviously my one user sending them is using > > Exchange. A similar problem occurs when creating an appointment if the view is corrupt. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > I found the /cleanviews switch, but whenI read about what it does, it > didn't [quoted text clipped - 59 lines] >> > pop3 email accounts, but obviously my one user sending them is using >> > Exchange.
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