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MS Office Forum / Outlook / Calendaring / May 2008Reappearing recurring meetings
Using Outlook 2003, I have a lot of recurring meetings and they have usually have 6 month to 12 month recurring cycles. Lately when I delete an occurence of one of these meetings and send out the update, sometime later the meeting reappears on my calendar. All of the attendees and the resource get the deletion notice and the meeting doesn't reappear for them. Any ideas? > Using Outlook 2003, I have a lot of recurring meetings and they have > usually have 6 month to 12 month recurring cycles. Lately when I [quoted text clipped - 4 lines] > > Any ideas? If they're appearing just in your calendar, why not just directly delete them without sending out an update? You can also go into View, Arrange By > Categories. Then organize alphabetically and find them all in one list, highlight them and delete them.  SignatureRegards, Ace This posting is provided "AS-IS" with no warranties or guarantees and confers no rights. Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT, MVP Microsoft MVP - Directory Services Microsoft Certified Trainer For urgent issues, you may want to contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers. Infinite Diversities in Infinite Combinations I know that once the meeting reappears I can delete it without sending an update. But that only works if I remember that I deleted it. :-) I'm more interested in why the meeting comes back and whether it has something to do with product limitations orif there's some way for me to change my meeting invites to stop these from reappearing. > > Using Outlook 2003, I have a lot of recurring meetings and they have > > usually have 6 month to 12 month recurring cycles. Lately when I [quoted text clipped - 9 lines] > Categories. Then organize alphabetically and find them all in one list, > highlight them and delete them. Are you using cached mode? How long between the delete and reappearance? SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** > Using Outlook 2003, I have a lot of recurring meetings and they have > usually [quoted text clipped - 6 lines] > > Any ideas? I am using cached mode. The time span between deletion and reappearance is typically an hour or two later. > Are you using cached mode? How long between the delete and reappearance? > [quoted text clipped - 8 lines] > > > > Any ideas? > I am using cached mode. The time span between deletion and > reappearance is typically an hour or two later. Do you have any delegates set for your calendar? Have you been given permissions to someone else's calendar? Ace > I am using cached mode. The time span between deletion and > reappearance is typically an hour or two later. Oops, a few more questions. Who is the meeting organizer of this meeting? Are you receiving reminders for these meetings too? If so, do you snooze or delete them? Since the profile is in cached mode, are you getting synchronization errors? Do you have a handheld connected to your mailbox (BB or Windows Mobile)? Ace I am seeing the same behavior happen to multiple users in our enviornment, though it is not consistent and I have not been able to recreate. The following occurs: -When a change is made to one occurrence of a recurring meeting (the date or time is changed), at some point it will revert back to the original date/time on the organizer's calendar. OR -If one occurrence is deleted, the meeting will reappear" on the organizer's calendar. This doesn't happen every time one occurrence is changed or deleted. The common thread so far is that the people who have reported this are delegates. They manage the meetings of someone else's calendar. The item reverts back to the original time on the person's calendar they manage (or reappears in the case where one occurrence is cancelled). I have been actively troubleshooting in an attempt to recreate this behavior. Most users are outlook 2007 SP1 but in one case the delegate and executive are using Outlook 2003. Exchange environment is exchange 2003 SP2. No one is using cache mode. All users involved also have Treos (GoodLink) or Smartphones (Windows Mobile), but do not process any meeting requests on these devices. Still troubleshooting....has anyone else seen this behavior? SignatureRoby > Using Outlook 2003, I have a lot of recurring meetings and they have usually > have 6 month to 12 month recurring cycles. Lately when I delete an occurence [quoted text clipped - 3 lines] > > Any ideas? > I am seeing the same behavior happen to multiple users in our > enviornment, though it is not consistent and I have not been able to [quoted text clipped - 21 lines] > > Still troubleshooting....has anyone else seen this behavior? I see this off and on in our organization. It's sometimes kind of tough when multiple people have delegates especially with the Editor Role. When it gets removed, it may be popping up on someone else's that gets copies of meeting requests as a delegate and they might be either accepting it or the account is set to autoaccept. So more than likely it's coming from a delegate or the owner of a calendar. One of the delegates or owner's calendar could be skewed. In one instance with 6 users, I went around to all 6 and started outlook with the /cleanreminders switch to clean it up. Sometimes the easiest way to delete a recurring meeting is simply go to the room and delete it there and send out the meeting cancellation/deletion. On another note, I've also found some users had delegates for users that were deleted from AD, but Outlook is not that smart to delete a user if the account was deleted in AD. It shows up as NTUser:domain\alias. Also if there was a Send On Behalf set in an account's AD properties, and that account was deleted, it will remain in the other person's account properties and still show up in Outlook Tools/Options/Delegates tab. It must be deleted from the AD account properties first. Ace Thanks for the info, but in our case I don't think it has to do with multiple delgates. Since the issue has been happening for months, we have made sure the execs have only one delegate, and only that delegate has access to the calendar, and they are set up so that only the delgate receives meeting responses. So no more than one person can process meeting requests. Auto-accept is not configured for niether the organizers, nor any of the recipients. People have deleted the entire meeting series and recreated a new recurring meeting series, and at some point this problem will surface again. In some cases, there is only one invitee (like 1/1 meetings) and this problem can still occur. I think most of the meetings do not have an end date, which is not good practice. I am inclined to think that it may be related to the mobile phones, like perhaps some sort of sync issue that is placing the meeting back on the Outlook calendar. But since I cannot reproduce, it makes it difficult to troubleshoot, though it is a highly visible problem affecting CEO, CIO, etc. They will show up for meetings that have been cancelled, or show up for meetings at the wrong time so the problem is becoming quite critical. I have opened a ticket with MS. In fact, this company has opened 3 different tickets for this issue but not resolution yet. SignatureRoby > > I am seeing the same behavior happen to multiple users in our > > enviornment, though it is not consistent and I have not been able to [quoted text clipped - 43 lines] > > Ace > Thanks for the info, but in our case I don't think it has to do with > multiple delgates. Since the issue has been happening for months, we [quoted text clipped - 20 lines] > I have opened a ticket with MS. In fact, this company has opened 3 > different tickets for this issue but not resolution yet. Handhelds do pose an interesting issue with calendaring functions. Do the meetings exist on the handhelds? If they are, I would suggest to delete them. When I started tt our organization (I'm actually a contractor assigned to a 5000 user system), there were numerous reports of meetings "falling off" the calendars. I would laugh and ask them did you look around on the floor? Seriously, it comes down to a delegate receiving an invite, they would accept it, the owner would see the invite and think or know they're delegate accepted it already and delete it. Once deleted, it removes it from the calendar. Same with handhelds (BBs & WM). I simply tell them accept everything to avoid the issue. But the recurring ones can be tricky to sleuth out. I may suggest (not sure if you've already knew or tried this), select the Calendar, goto View, Arrange By, Category. Organize them by date or topic and find the offending ones. They're listed as one item, meaning a recurring meeting is listed as one item with a start and stop date. Just delete it and put the View back to Day/Week/Month. I also use this view to help folks delete large attachments in meetings, which go against their mailbox limits. You would need to add the Size field to get that. Good luck! Ace > > Thanks for the info, but in our case I don't think it has to do with > > multiple delgates. Since the issue has been happening for months, [quoted text clipped - 44 lines] > > Ace I forgot to mention, check the room itself too by changing the View options. Ace I have a similar issue with Outlook 2003. I originally created a recurring appointment by copying an existing appointment. I then opened the new appointment made the hour changes, made it a five day recurring appointment (Mon-Fri), copied my wife on the appointment. At this point all was OK. The meeting was canceled, I selected the first occurance, pressed delete, selected delete all occurances and send a notice. The appointment was removed from my calendar and the notice was sent. When my wife applied it to her calendar it appears as an entry with "Canceled" in each of the days. QUESTION - Is there an option that would just automatically remove the entry. IMHO if the meeting was canceled it should be removed. Back on my system the meeting recurrs several times (e.g. I see the same meeting notice 10-20 or more times for Mon-Fri - all five days). I delete all occurances from my system without sending a notice and a few hours later or the next day when I look at my calendar it is again there more than 10 times. Any suggestions? Reading through the post for this issue I don't see any suggestions or solutions. I should also mention (1) I'm running Outlook 2003 on all of my PC but an exchange server is NOT involved. (2) There are no other userids on my pc, e.g. it is just my id (3) No body other than myself has authority to update my calendar The above should be true unless there is some setting I'm not aware of. > I have a similar issue with Outlook 2003. I originally created a recurring > appointment by copying an existing appointment. I then opened the new [quoted text clipped - 15 lines] > Any suggestions? Reading through the post for this issue I don't see any > suggestions or solutions. > I should also mention > (1) I'm running Outlook 2003 on all of my PC but an exchange server [quoted text clipped - 4 lines] > The above should be true unless there is some setting I'm not aware > of. I did mention in one of my posts in this thread that may help to delete them by changing the Calendar's view options. ====================== But the recurring ones can be tricky to sleuth out. I may suggest (not sure if you've already knew or tried this), select the Calendar, goto View, Arrange By, Category. Organize them by date or topic and find the offending ones. They're listed as one item, meaning a recurring meeting is listed as one item with a start and stop date. Just delete it and put the View back to Day/Week/Month. I also use this view to help folks delete large attachments in meetings, which go against their mailbox limits. You would need to add the Size field to get that. ====================== The part I mentioned about a recurring meeting is listed as one item with a start/stop date, this means that if the meeting recurs from now to eternity, there will only be ONE entry. Simply delete it. I've found this useful deleting recurring meetings our users can't seem to find the source (besides if there are delegates, etc). I hope you find this helpful. Ace Ace, much thanks but not brass ring. I followed your suggestions. I have two sets of appointments that keep recurring (1) the first was orignally set for May 19, 20, 21, 22, and 23 from 0800-1500 hours, (2) the second was set for July 12, 19, 26, Aug 02 from 0800-1800 hours. Originally I selected the first day of each set, pressed delete and selected to delete and send a notice. The full set was deleted from my system. After a few hours they started to recur. Earlier today I deleted per your suggestion (for the first meeting it now appeared 60 time on my calendar (e.g. 60 entries on May 19, 60 entries on May 20, etc.) and the second meeting appeared 70 times). I deleted each entry without sending a notice. At this time neither appeared on my calendar. I just checked my calendar and both now have three entries for each set (the first meeting now appears on the original five days and the second now appears on the original four days). Since deleting earlier today I have not done anything in OL other than reading some emails, responding to emails. and deleting some emails. I estimate that about 6 hours have passed since I deleted per your suggestion thus it seems that every two hours a set for both series is added back to my calendar. BTW this timing is just a guess on my part but it is close. I'm open for suggestions. Is there other information I can pass on? A couple of other things I noticed (1) when in the view you suggested sorting on the date column did not put entries in date order. I expected to see all of the items from earliest date to latest date but I might see some entries for June followed by some entries for May. However all of the entries for the May meeting was in one group, e.g. all 60 were grouped together and the same for the July meeting. (2) I did open one of the recurring entries and noticed that the original category was gone and the category was now blank and the label was now blank (3) Everything else in the entry seemed to be as the orginal, when I closed the window (I made no changes) I'm prompted to save the changes. > A couple of other things I noticed > (1) when in the view you suggested sorting on the date column did not [quoted text clipped - 7 lines] > else in the entry seemed to be as the orginal, when I closed the > window (I made no changes) I'm prompted to save the changes. Which date column did you sort it on, start date or end date? There's also a Recurring column. If you recognize any of the recurring as the issue, simply delete it without sending a notice. If they come back, open up the meeting and look at the schedule tab. Who's in there? Ask those folks, for it may be coming back from them, however I can't see it populating your calendar unless you have Outlook set to auto-accept? Ace Sorry to be so slow in responding but I'm going through hell trying to post to the MS community websites. Most often when I click on the reply button, the screen will refresh and I do NOT see the window where I can type my post. I'm have this problem on three different computers (another problem, eeeeeeeee). I saw your previous post about deleting the entries and have done this MANY times. Within a couple of hours the entry will start reappearing. If I do nothing after a few days I will have several reoucrrances of the same entry. The other day when I deleted I had about 70 repeats of the same entry that I've deleted numerous times. Regarding your suggestion " I may suggest (not sure if you've already knew or tried this), select the Calendar, goto View, Arrange By, Category. Organize them by date or topic and find the offending ones. " Yes this is what I have done many times but after a few hours (2-3) it reappears and will continue to add itself again and again and again. I currenlty have two meetings that I have deleted numerous times and they continue to come back and add itself over and over. One meeting was for five consecutive days (Monday through Friday from 0800 to 1500 hours). I use the 24 hour clock. I created the entry and I copied one other person on the entry. The second meeting is very similar and the only difference it is for four consecutive Saturdays. If you want I'd be willing to copy you on the entry and possibly you can see something that I cannot. Or if you want I can capture any images or system states you want, I just need detail instructions. I can either send you the info you need or create an ID on my FTP server. Other than the entries are still in the future (5/19-523 and 7/12-8-2) and I continue to see them. This is anoying I'm concerned that if I don't remove them from Outlook at some point I will have some super large number of entries for these two appointments and Outlook will hit some darn limit and crash. > I did mention in one of my posts in this thread that may help to delete them > by changing the Calendar's view options. [quoted text clipped - 19 lines] > > Ace > Sorry to be so slow in responding but I'm going through hell trying > to post to the MS community websites. Most often when I click on the [quoted text clipped - 33 lines] > some super large number of entries for these two appointments and > Outlook will hit some darn limit and crash. Under the Recurrence field (in category view), did this meeting that you tried to delete and keeps coming back, indicate it is a recurring meeting, as well as a start date and end date? If so, and you deleted that line item or entry, it should go away. Are there delegates involved? You can email me at my firstnamelastname@hotmail.com. (no spaces in my email address). Ace Ace, Yes the meeting (actually both meetings) keeps coming back with the original start and end dates. When I use the category view I select all of the reocurances and they are all deleted. Then within a couple of hours they start coming back. I currently have about 30 reocurrances and just the other day I deleted 90 reocurrances of the same meeting. "Ace Fekay [MVP]" wrote:> > Under the Recurrence field (in category view), did this meeting that you > tried to delete and keeps coming back, indicate it is a recurring meeting, [quoted text clipped - 7 lines] > > Ace > Ace, Yes the meeting (actually both meetings) keeps coming back with > the original start and end dates. When I use the category view I > select all of the reocurances and they are all deleted. Then within a > couple of hours they start coming back. I currently have about 30 > reocurrances and just the other day I deleted 90 reocurrances of the > same meeting. Replied privately. Specifics for anyone curious: Standalone Outlook 2003 No Exchange server. The recurring appt is actually a copy of an appt that keeps regnerating itself, in otherwords, there are numerous instances of the recurring appt, and all are separate recurring appointments. Ace |
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