Has this user tried clearing the forms cache? Tools->Options->Other->Advanced->Custom Forms->Manage Forms->Clear Cache.

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Milly Staples [MVP - Outlook]
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After furious head scratching, John Heitmuller. asked:
| Hi, I have a user's workstation running Outlook 2003, SP3 connecting
| to an Exchange Server 2003(6.5), SP2. Every day or two the user will
[quoted text clipped - 10 lines]
| Thanks,
| John
John Heitmuller. - 31 Mar 2008 18:42 GMT
Hi Milly, thanks for the reply. I cleared the user's form cache this
morning. So far all is well. I'll post back if the problem happens
again. Thanks, John
Milly Staples [MVP - Outlook] - 31 Mar 2008 21:37 GMT
Glad to hear it helped. Post back if anything else crops up.

Signature
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, John Heitmuller. asked:
| Hi Milly, thanks for the reply. I cleared the user's form cache this
| morning. So far all is well. I'll post back if the problem happens
| again. Thanks, John