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MS Office Forum / Outlook / Calendaring / July 2008

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Appointments not showing up in Day/Week/Month View

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TJAC - 03 Apr 2008 15:37 GMT
I am trying to fix this problem for a co-worker.  His Outlook is not
displaying the appointments in his day/week/month view.  He does not see
anything in Outlook 2003 and he is not on Exchange.  However, if you look at
the calendar to the right, the days that do have appointments are displayed
in bold (so you know something is there), but when you click on that date,
nothing is displayed.  
I had him switch to the Category View and you can see all of the
appointments there and even open them.  But switching back to the
day/month/view it appears as if there is nothing.
I have never seen this before.  How can I help him to have these displayed?
Thanks in advance!
Diane Poremsky {MVP} - 03 Apr 2008 19:43 GMT
try resetting the view
http://www.outlook-tips.net/beginner/resetview.htm

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> I am trying to fix this problem for a co-worker.  His Outlook is not
> displaying the appointments in his day/week/month view.  He does not see
[quoted text clipped - 10 lines]
> displayed?
> Thanks in advance!
advertising2@natomasjournal.com - 20 May 2008 21:13 GMT
> I am trying to fix this problem for a co-worker.  His Outlook is not
> displaying the appointments in his day/week/month view.  He does not see
[quoted text clipped - 7 lines]
> I have never seen this before.  How can I help him to have these displayed?
> Thanks in advance!

I am having this same problem. Were you able to get it resolved?
Diane Poremsky {MVP} - 21 May 2008 04:09 GMT
try changing or resetting the view.
http://www.outlook-tips.net/beginner/resetview.htm

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>> I am trying to fix this problem for a co-worker. His Outlook is not
>> displaying the appointments in his day/week/month view. He does not see
[quoted text clipped - 13 lines]
>
> I am having this same problem. Were you able to get it resolved?
advertising2@natomasjournal.com - 21 May 2008 18:26 GMT
> try changing or resetting the view.http://www.outlook-tips.net/beginner/resetview.htm
>
[quoted text clipped - 35 lines]
>
> - Show quoted text -

Thanks for the quick response. I tried that as well and it didn't
help. I'm still having the same problem. Any other suggestions??
Diane Poremsky {MVP} - 21 May 2008 20:21 GMT
How many calendar folders does he have in his profile?

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>> try changing or resetting the
>> view.http://www.outlook-tips.net/beginner/resetview.htm
[quoted text clipped - 42 lines]
> Thanks for the quick response. I tried that as well and it didn't
> help. I'm still having the same problem. Any other suggestions??
advertising2@natomasjournal.com - 21 May 2008 23:22 GMT
On May 21, 12:21 pm, "Diane Poremsky {MVP}" <outlook...@msn.net>
wrote:
> How many calendar folders does he have in his profile?
>
[quoted text clipped - 64 lines]
>
> - Show quoted text -

I'm not really sure how to answer that question. As far as I know, I
only have one calendar folder.
Deckerd - 15 Jul 2008 23:17 GMT
I'm having sme problem, have tried resetting views (per recommendations).
Appointments show up in "Active Appointments" table, but not on
Day/Week/Month view.

> I am trying to fix this problem for a co-worker.  His Outlook is not
> displaying the appointments in his day/week/month view.  He does not see
[quoted text clipped - 7 lines]
> I have never seen this before.  How can I help him to have these displayed?
> Thanks in advance!
Diane Poremsky {MVP} - 16 Jul 2008 05:55 GMT
Are the dates of the appointments within the period you are viewing?

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> I'm having sme problem, have tried resetting views (per recommendations).
> Appointments show up in "Active Appointments" table, but not on
[quoted text clipped - 15 lines]
>> displayed?
>> Thanks in advance!
Deckerd - 16 Jul 2008 19:13 GMT
Most definately.

> Are the dates of the appointments within the period you are viewing?
>
[quoted text clipped - 17 lines]
> >> displayed?
> >> Thanks in advance!
Diane Poremsky {MVP} - 17 Jul 2008 05:31 GMT
did he create the appointments on an ipod or iphone and sync them to
outlook?  it appears to be a known issue.

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> Most definately.
>
[quoted text clipped - 22 lines]
>> >> displayed?
>> >> Thanks in advance!
Deckerd - 17 Jul 2008 15:36 GMT
Yes, that's the issue.  Maybe it can't be fixed on the Outlook side, but must
b e fixed by Apple in their software.
Thanks.

> did he create the appointments on an ipod or iphone and sync them to
> outlook?  it appears to be a known issue.
[quoted text clipped - 25 lines]
> >> >> displayed?
> >> >> Thanks in advance!
Diane Poremsky {MVP} - 17 Jul 2008 19:54 GMT
See if this works for the disappearing from day/week/month view but visible
in category view problem:

On the iPhone: open the event and change it to recurring daily then end the
recurrence on the date of the event.  (Apparently events created in the
iphone are always recurring.)

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> Yes, that's the issue.  Maybe it can't be fixed on the Outlook side, but
> must
[quoted text clipped - 34 lines]
>> >> >> displayed?
>> >> >> Thanks in advance!
rupi - 17 Jul 2008 21:43 GMT
Hello!
I also have the same problems...
I tried a lot of things, non of them really worked. But I think the problems
are caused by the time-zone support. I deactivated the timezone support and
activated "Cupertino" (I think this was the standard entry; I am from
Austria/Europe) and suddenly 10 items were visible again in the week-view -
BUUUTTTTTTT they disappered again about one or thwo hours later :o(((((
But nevertheless I think the time-zone is the problem. Because I enter a
"whole-day-item" (sorry I don't know the name in english) on the iPhone, it
sometimes appears in my Outlook as a "two-day-item"... So I think, the
time-zone is shifted between my Outlook and my iPhone, and they are not able
to handle it, and so am I :o((((
Perhaps someone else could try it out, perhaps I am right, perhaps I am
wrong...

> See if this works for the disappearing from day/week/month view but visible
> in category view problem:
[quoted text clipped - 41 lines]
> >> >> >> displayed?
> >> >> >> Thanks in advance!
Diane Poremsky {MVP} - 18 Jul 2008 00:29 GMT
did you try changing the appointments on the iphone so they aren't repeating
and then re-sync?

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> Hello!
> I also have the same problems...
[quoted text clipped - 67 lines]
>> >> >> >> displayed?
>> >> >> >> Thanks in advance!
Deckerd - 18 Jul 2008 20:16 GMT
THIS WORKED! Thanks so much for sticking with me.

> See if this works for the disappearing from day/week/month view but visible
> in category view problem:
[quoted text clipped - 41 lines]
> >> >> >> displayed?
> >> >> >> Thanks in advance!
matt.r.marshall@gmail.com - 23 Jul 2008 17:12 GMT
> THIS WORKED! Thanks so much for sticking with me.
>
[quoted text clipped - 96 lines]
>
> - Show quoted text -

I'm having this same issue with some Appointments showing up in All
Appointments or By Category views, but not in the Day/Week/Month
view.  The appointments are on the iPhone (and in Outlook calendar),
however, simply aren't showing up in the Day/Week/Month view.  I did
try setting the Recurrence of the meeting on the iPhone to Daily with
and end date of the same date.  This didn't change anything.

Also, it also appears to be somewhat random.  The ones that don't
appear aren't consistent for whether they were created on the iPhone
and sync'd to Outlook or created in Outlook and sync'd to the iPhone.
Also, it doesn't seem to matter whether they are appoiments (only me)
or meetings (with others).  Nor whether I am the meeting organizer or
have accepted someone else's meeting.  The ones that are missing are a
variety of meeting/appointment types, while others of the same "type"
ARE showing up.  This is very baffling.  I have noticed that it seems
to affect current appointments mostly.  For example, all of today's
appointments showed up correctly at the start of today.  However,
during the day, some meetings would disappear after their appointment
time (while of course others remained).  Arg.  Any new information or
help out there?
Matt - 23 Jul 2008 19:57 GMT
Well, I figured out that it has to do with the alerts.  If an alert is
changed in any way after syncing to the iphone, it will disappear from
the Day/Week/Month view in Outlook.  This occurs whether the alert
change is done manually either in Outlook or on the iPhone or
automatically by dismissing the alert once it pops up.  Either way,
after the next sync, it will be gone.

The only thing I can think of is to Snooze every alert for 2 weeks,
but that will start to catch up...

You can "recover" your past missing appointments by finding them in
the All Appointments view, and adding an alert back to the appointment
and snoozing it (since it occured in the past, the alert will go off
immediately).

Yuk.  But at least I now know what's happening - it was driving me
crazy!
eric.kernodle@gmail.com - 23 Jul 2008 20:28 GMT
> Well, I figured out that it has to do with the alerts.  If an alert is
> changed in any way after syncing to the iphone, it will disappear from
[quoted text clipped - 13 lines]
> Yuk.  But at least I now know what's happening - it was driving me
> crazy!

Ok - makes me feel a little better that someone esle is having the
same issue.

At the start of the day, I had 7 meetings today prior to 3:00. Now (at
3:30) looking at my calendar in the iPhone I have 7 meeitngs, but in
the Outlook Day/Week view I have 3. So, 4 of my meeting have
"disappeared". As everyone else, these show if you go searching for
them in Outlook, and in my case all of these were created originally
in Outlook.

This is a MAJOR issue, and is making my iPhone...well....just a phone.
Synching Calendars is worthless at this point, and I'm afraid that
even not syncing it will make the meetings disappear after the alert
goes off....
Diane Poremsky {MVP} - 23 Jul 2008 22:05 GMT
It's Apple's problem :) Because of past issues with the itunes addin for
outlook which is required for calendar sync, we think that is where the
current problem lies. The common denominator seems to be itunes 7.7  - both
iphone versions are affected and we've had a few reports of problems on
ipods. So... if you want to try reverting to v 7.5, let us know if it fixes
your problems. :)
http://content.info.apple.com/iTunes7/Win/061-3902.20071105.G6edS/iTunes75Setup.exe

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>> Well, I figured out that it has to do with the alerts. If an alert is
>> changed in any way after syncing to the iphone, it will disappear from
[quoted text clipped - 28 lines]
> even not syncing it will make the meetings disappear after the alert
> goes off....
eric.kernodle@gmail.com - 24 Jul 2008 01:22 GMT
> It's Apple's problem :) Because of past issues with the itunes addin for
> outlook which is required for calendar sync, we think that is where the
[quoted text clipped - 58 lines]
>
> - Show quoted text

I realize the bug was introduced by the apple upgrade, however the
problem remains  --- I have an Outlook appointment, created in
Outlook, that now vanishes after the reminder is dismissed.

I assume it' some setting in the appointment that is being changed
when I sync, but I would think that Outlook has a way to change that
flag back? I'm fine with not syncing to the iPhone anymore until this
is resolved, but I woudl like a way to make changes in Outlook so my
appointments continue to appear.

I'm aware of the workaround to save the appointment as a ics file &
reaccepting it, however that loses the list of attendees and the
attachments. Other options?
Diane Poremsky {MVP} - 24 Jul 2008 01:53 GMT
Did you reset the reminder in Outlook? Maybe remove it?

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> I realize the bug was introduced by the apple upgrade, however the
> problem remains  --- I have an Outlook appointment, created in
[quoted text clipped - 9 lines]
> reaccepting it, however that loses the list of attendees and the
> attachments. Other options?
eric.kernodle@gmail.com - 24 Jul 2008 13:40 GMT
> Did you reset the reminder in Outlook? Maybe remove it?
>
[quoted text clipped - 34 lines]
>
> - Show quoted text -

Tried resetting the reminder on a past appointment which disappeared,
it did not reappear.

Here's the scenario from yesterday: I had three types of appointments
on my calendar: some created by me with no attendees, some created by
me with attendees, and some received by me from another person. These
were all synced to the iPhone (v2.0 with iTunes 7.7). During the day
yesterday, as the reminders popped up, I dismissed them & attended the
meetings. At the end of the day, all of these no longer showed in the
day/week view of Outlook, however they all still show correctly in the
iPhone. If I search in Outlook for a specific appointment, I can find
it, so it does still exist.
Diane Poremsky {MVP} - 24 Jul 2008 16:04 GMT
if you need to see it on the Day/Week/Month calendar, snooze instead of
dismissing. The default is to snooze for up to 2 weeks but you can type
anything there - you'll need to type use full words (6 weeks), not the
shortcuts (6w) used in other date fields.

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> Tried resetting the reminder on a past appointment which disappeared,
> it did not reappear.
[quoted text clipped - 8 lines]
> iPhone. If I search in Outlook for a specific appointment, I can find
> it, so it does still exist.
mark.bitrot@googlemail.com - 24 Jul 2008 22:47 GMT
So glad to find this! I'm having exactly the same problem. I'm using
Windows Vista Ultimate, Outlook 2007 and iTunes 7.7 and syncing from
an iPhone 3G. For what it's worth, here's what I've been able to
reproduce every time today:

- Create a regular, non-repeating, non-all-day event on the iPhone
(e.g. a simple 1-hour meeting from 9am to 10am tomorrow)
- With Outlook open and in the Day/Week/Month view, connect the iPhone
and sync in iTunes
- Initially, the event appears correctly in Outlook
- Now switch away from the calendar view in Outlook (say, to Mail or
Contacts) and back again. It's gone!
- Switch to any other calendar view (e.g. Active Appointments) and
you'll see it's still there. It's also still on the iPhone.
- On the iPhone, set the event as repeating daily, but starting and
ending on the same day (as suggested already on this thread).
- Sync again. Ta-da! It's re-appeared!
- Remove the recurrence information (on iPhone or Outlook) and sync
again. It vanishes again from Day/Week/Month view but is still there
in other views and of course, still on the iPhone.

Haven't tried downgrading to iTunes 7.5 yet. Has anyone had any
success with that?

If I find anything else useful I'll post it here.

Cheers,
Mark

> if you need to see it on the Day/Week/Month calendar, snooze instead of
> dismissing. The default is to snooze for up to 2 weeks but you can type
[quoted text clipped - 34 lines]
> > iPhone. If I search in Outlook for a specific appointment, I can find
> > it, so it does still exist.
Diane Poremsky {MVP} - 25 Jul 2008 05:15 GMT
on downgrading: reports in the apple forum that it worked, but someone tried
it here and said it didn't help existing appointments.

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> So glad to find this! I'm having exactly the same problem. I'm using
> Windows Vista Ultimate, Outlook 2007 and iTunes 7.7 and syncing from
[quoted text clipped - 65 lines]
>> > iPhone. If I search in Outlook for a specific appointment, I can find
>> > it, so it does still exist.
Diane Poremsky {MVP} - 23 Jul 2008 21:00 GMT
Will it also work not to set alerts? While it defeats one purpose of a
calendar...  it will be a bit easier than snoozing everything.

Signature

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> Well, I figured out that it has to do with the alerts.  If an alert is
> changed in any way after syncing to the iphone, it will disappear from
[quoted text clipped - 13 lines]
> Yuk.  But at least I now know what's happening - it was driving me
> crazy!
 
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