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MS Office Forum / Outlook / Calendaring / February 2004

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Can a user supervise a resource?

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d jO'nZ' - 27 Feb 2004 17:11 GMT
I've been researching a test case and think I can't do it with just Outlook
and Exchange alone.  Can someone explain how to do the following if it is
possible?

I have a resource    <conf_room>

I want all meeting requests for this room to go to the mailbox <room_mgr>.

This account must accept the request to have it scheduled into the
<conf_room> calendar.

I have a department that is willing to allow non-dept staff access to
'their' room, but they want to control reservation requests.

I'm beginning to see this as a bit of a foolish need, but want to see if
it's possible.  I've tested delegates, but can't configure the resource and
the manager delegate to function as needed.

Should I drop this quest??

Thanks - Dale
Sue Mosher [MVP-Outlook] - 27 Feb 2004 17:49 GMT
The scenario you describe sounds like that of a delegate. What problems did
you have in configuring a delegate?
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Sue Mosher, Outlook MVP
Author of
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    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> I've been researching a test case and think I can't do it with just Outlook
> and Exchange alone.  Can someone explain how to do the following if it is
[quoted text clipped - 17 lines]
>
> Thanks - Dale
Nikki  Peterson [MVP - Outlook] - 27 Feb 2004 19:07 GMT
What method are you using for the Resource Booking?
What version of Exchange?
What version of Outlook is the client using?

Signature

Nikki Peterson [MVP - Outlook]

I've been researching a test case and think I can't do it with just Outlook
and Exchange alone.  Can someone explain how to do the following if it is
possible?

I have a resource    <conf_room>

I want all meeting requests for this room to go to the mailbox <room_mgr>.

This account must accept the request to have it scheduled into the
<conf_room> calendar.

I have a department that is willing to allow non-dept staff access to
'their' room, but they want to control reservation requests.

I'm beginning to see this as a bit of a foolish need, but want to see if
it's possible.  I've tested delegates, but can't configure the resource and
the manager delegate to function as needed.

Should I drop this quest??

Thanks - Dale
d jO'nZ' - 27 Feb 2004 21:04 GMT
I answered my own question.

Note to all - OWA is NOT a good tool to use for resource scheduling!!

I was using my Outlook session, a virtual PC Outlook session as the resource
and OWA as the room mgr so I could view all at once.  OWA grayed out the
accept, tentative, and decline options.

I used Outlook for the resource delegate and was able to accept/decline
requests and have the correct updates done for calendars and attendees.

Thanks for the help.  I should have know to stick with Outlook, not OWA for
resource scheduling.  Resource delegates are the key.

Thanks again - Dale

"Nikki Peterson [MVP - Outlook]" <SkippyLetterman@hotmail.com> wrote in
message news:OzfcXPW$DHA.2804@tk2msftngp13.phx.gbl...
> What method are you using for the Resource Booking?
> What version of Exchange?
[quoted text clipped - 21 lines]
>
> Thanks - Dale
 
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