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MS Office Forum / Outlook / Calendaring / March 2004cached mode vs direct access - appointment missing
Hi, Has anyone experienced the following. One of my user's has got an appointment in his calendar, however when the mailbox is accessed from an Outlook 2003 client configured to use cached mode is doesn't show up. However if I start Outlook without cached mode from a Terminal Server session, or if I use the webinterface (Outlook Webaccess) I'm able to see it. I have pressed F9 to manually synchronize the cached mode clients, but the appointment still doesn't show up. Does anyone have any idea on how to troubleshoot this? Thanks, Fredrik have you tried opening outlook using the /cleanreminders switch?  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com > Hi, > [quoted text clipped - 13 lines] > Thanks, > Fredrik Hi, thanks for your quick response! I just walked over to the user's workstation and tried it. Unfortunately it didn't solve the problem, but I learned something new! Thanks! Do you, or someone else, have any other ideas? Fredrik >-----Original Message----- >have you tried opening outlook using the /cleanreminders switch? [quoted text clipped - 18 lines] > >. Might be that the client's OST file is corrupt. I think I would try deleting all *.ost files on the client's hard-drive. Close Outlook Perform a FIND (click on desktop and press <F3>) (If you are using XP or W2K operating system be sure to look in hidden files) Look for *.OST files. Delete all that you find from the find window. Restart Outlook. When you restart Outlook it will rebuild a fresh new ost file. Depending on how much information the client keeps in their mailbox this can cause the first opening to take longer than normal. SignatureNikki Peterson [MVP - Outlook] Hi, thanks for your quick response! I just walked over to the user's workstation and tried it. Unfortunately it didn't solve the problem, but I learned something new! Thanks! Do you, or someone else, have any other ideas? Fredrik >-----Original Message----- >have you tried opening outlook using the /cleanreminders switch? Guide) >Outlook Tips: http://www.outlook-tips.net/ >Outlook & Exchange Solutions Center: http://www.slipstick.com >> Hi, >> >> Has anyone experienced the following. One of my user's has >> got an appointment in his calendar, however when the >> mailbox is accessed from an Outlook 2003 client configured >> to use cached mode is doesn't show up. >> [quoted text clipped - 3 lines] >> >> I have pressed F9 to manually synchronize the cached mode >> clients, but the appointment still doesn't show up. Does >> anyone have any idea on how to troubleshoot this? [quoted text clipped - 3 lines] > >. |
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