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MS Office Forum / Outlook / Calendaring / September 2004

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Turning off Reminders for Resource Mailboxes

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Mr B - 23 Sep 2004 13:27 GMT
We recently upgraded our system from Exchange 5.5 to Exchange 2000.  One
change was instead of sceheduling conference rooms and such by inviting them
as a person, they are now set up as resources.  This works fine.

Problem is if I have to log in directly to one of those boxes by making its
own profile and going in that way, I get spammed with hundreds and hundreds
of reminders from all the people that setup their meetings to include a
reminder.

Is there any way to set up a resource mailbox so that it doesn't get any
reminders at all?  It takes a few minutes to spam me with reminders every
time I open it up and if I dismiss them all that takes a few minutes as well
so it's annoying.
Megan Kielman - 23 Sep 2004 16:37 GMT
With the resource mailbox open, go to Tools, Options, Other tab, Advanced
Options, Reminder Options
> We recently upgraded our system from Exchange 5.5 to Exchange 2000.  One
> change was instead of sceheduling conference rooms and such by inviting them
[quoted text clipped - 9 lines]
> time I open it up and if I dismiss them all that takes a few minutes as well
> so it's annoying.
Mr B - 23 Sep 2004 17:55 GMT
Wonderful!!

Thanks.

> With the resource mailbox open, go to Tools, Options, Other tab, Advanced
> Options, Reminder Options
[quoted text clipped - 15 lines]
> well
> > so it's annoying.
Mr B - 23 Sep 2004 17:59 GMT
Err, wait.

I exited Outlook.  Opened it up.  Chose the profile I had created for the
Conference Room and followed your instructions.

Then I exited outlook.  Opened it back up and chose my own profile and
logged in and it had turned it off there too.  Looks like it turned if off on
my client and not just for the profile I was logged in with.

is there any way to set it just so that specific profiles can not show the
reminders?

> With the resource mailbox open, go to Tools, Options, Other tab, Advanced
> Options, Reminder Options
[quoted text clipped - 15 lines]
> well
> > so it's annoying.
Milly Staples [MVP - Outlook] - 23 Sep 2004 22:59 GMT
When you say you set them up as resources, did you create a mailbox for each
resource?

Signature

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


Signature

After searching google.groups.com and finding no answer, Mr B asked:


| Err, wait.
|
[quoted text clipped - 24 lines]
||| reminders every time I open it up and if I dismiss them all that
||| takes a few minutes as well so it's annoying.
Mr B - 23 Sep 2004 23:13 GMT
Well, I personally didn't set them up, our Exchange people did.  But Yes,
each resource/room has it's own mailbox that can be foudn in the GLobal
Address Book.  But to give people permissions to delete items and such, I
created a profile that is linked to the mailbox for the room.  I launch
outlook, select that profile, and log in.  THis brings me into that resources
mailbox.  Problem is, this then bombards me with all the reminders from all
the meetings and such that people have scheduled in that room.

I just was looking for a way to set the Resource mailboxes to not
save/store/show/whatever the reminders.

Not sure if it's possible or not....

> When you say you set them up as resources, did you create a mailbox for each
> resource?
[quoted text clipped - 27 lines]
> ||| reminders every time I open it up and if I dismiss them all that
> ||| takes a few minutes as well so it's annoying.
Megan Kielman - 24 Sep 2004 15:26 GMT
Mr B - You are very right. I just tested it myself and to my amazement it
turned off reminders for ALL profiles. That is ridiculous. If you find the
solution let me know!

> Well, I personally didn't set them up, our Exchange people did.  But Yes,
> each resource/room has it's own mailbox that can be foudn in the GLobal
[quoted text clipped - 49 lines]
> > ||| reminders every time I open it up and if I dismiss them all that
> > ||| takes a few minutes as well so it's annoying.
Mr B - 27 Sep 2004 04:13 GMT
Well, hopefully someone will know if this is possible or not...

> Mr B - You are very right. I just tested it myself and to my amazement it
> turned off reminders for ALL profiles. That is ridiculous. If you find the
[quoted text clipped - 47 lines]
> > > ||| reminders every time I open it up and if I dismiss them all that
> > > ||| takes a few minutes as well so it's annoying.
Ken Slovak - [MVP - Outlook] - 27 Sep 2004 19:17 GMT
When you turn off reminders you are doing so on an application-wide basis in
Outlook, whether you do it from the UI or from the registry setting. There
is no per profile setting for reminders in Outlook.

Signature

Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm

> Well, hopefully someone will know if this is possible or not...
Mr B - 27 Sep 2004 19:51 GMT
Is there any way to set up Exchange 2000 so that Resources do not get
Reminders saved to their calendars (only save the actual event)?  If so,
could you let me know the steps to take so I can pass that on to our "Admins"
here?

Thanks!

> When you turn off reminders you are doing so on an application-wide basis in
> Outlook, whether you do it from the UI or from the registry setting. There
> is no per profile setting for reminders in Outlook.
>
> > Well, hopefully someone will know if this is possible or not...
Ken Slovak - [MVP - Outlook] - 28 Sep 2004 14:48 GMT
The only way I can think of to do that would be by using an event sink or
folder script that handles the Change event on the folder for each resource
mailbox. The code would clear the reminder setting when items were added to
the folder. On the client side that could be done with an ItemAdd handler
for the Calendar folders in the resource mailboxes but a client side
solution would only work when the Outlook client was running. So for a
complete solution a server side solution would be best.

Signature

Ken Slovak
[MVP - Outlook]
http://www.slovaktech.com
Author: Absolute Beginner's Guide to Microsoft Office Outlook 2003
Reminder Manager, Extended Reminders, Attachment Options
http://www.slovaktech.com/products.htm

> Is there any way to set up Exchange 2000 so that Resources do not get
> Reminders saved to their calendars (only save the actual event)?  If so,
> could you let me know the steps to take so I can pass that on to our "Admins"
> here?
>
> Thanks!
Rick Newton - 29 Sep 2004 18:16 GMT
I don't know if this will help, because I don't know if it can be
appliedto Exchange 2000 environments... but, there is an event sink
available from Microsoft that is listed for Exchange 2003 that does
what you want (and many other useful tasks) for resource accounts.

Specifically, the main goodies are:
- removes reminder settings (blanks the checkbox as it were),
- will scan the resource account's inbox for appointments that were
sent without actually designating the resource as a "resource-->" when
creating the appointment and, if the time sot is available, do the
booking.  In this scenario, both a success and a failure to process
the appointment receive a notification (e-mail) similar to the case
where the resource was properly added as a "resource-->".
- Can be configured to delete anything in the inbox that isn't an
appointment request; thereby keeping the mailbox from collecting
"garbage".  The only shortcoming here is that unless you log into the
account the Deleted Items folder does not get auto-cleaned/dumped, so
although the messages deleted aren't in the Inbox, they still are part
of the mailbox on the Exchange server.

The name of this jewl is the "AutoAccept Agent" and can be found here
(again this is for Exchange 2003, so if you have Exchange 2000, you
might to do further searching to see if a similar sink exists):

http://www.microsoft.com/downloads/details.aspx?FamilyId=3D0884E6-C603-491D-BF57
-ACF03E046BFE&displaylang=en


----
Rick.

>The only way I can think of to do that would be by using an event sink or
>folder script that handles the Change event on the folder for each resource
[quoted text clipped - 3 lines]
>solution would only work when the Outlook client was running. So for a
>complete solution a server side solution would be best.
 
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