 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Calendaring / September 2004Hotfix available (?) for KB 823324
Anyone else have a problem with Outlook 2K SP3, opening an ics file? The subject KB gives a link to a series of of support request dialogs, that eventually dead-in at https://webresponse.one.microsoft.com/OAS/Secure/SelectPID .aspx When I enter my Product ID number from Outlook there, it claims "This Product ID number you entered is not eligible for online support...". That is peculiar, since KB823324 was updated 8/11/2004... Try calling 1-800-936-4900 (press 3 for hotfixes) and tell them you're calling to obtain the hotfix described in KB [number] and they should fix you right up.  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ > Anyone else have a problem with Outlook 2K SP3, opening > an ics file? The subject KB gives a link to a series of [quoted text clipped - 6 lines] > eligible for online support...". That is peculiar, since > KB823324 was updated 8/11/2004... Diane The 800 number worked (support promptly emailed me a link to download the patch from), though I briefly thought it was stuck in a loop that repeated "Please continue to hold... every 15 seconds, endlessly... By the way, Slipstick is where I google'd onto the tip on that particular KB article... >-----Original Message----- >Try calling 1-800-936-4900 (press 3 for hotfixes) and tell them you're [quoted text clipped - 4 lines] >> an ics file? The subject KB gives a link to a series of >> of support request dialogs, that eventually dead-in at https://webresponse.one.microsoft.com/OAS/Secure/SelectPID >> .aspx >> [quoted text clipped - 4 lines] > >. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.