Outlook 2002 Appointments Missing

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jasonphi - 01 Oct 2004 14:05 GMT

Hi All,

Issue:
Outlook 2002 has 'missing' calendar items, which are only visible in
Category view. Even though a Start, End and Reminder Time are set,
Outlook Category view shows the appointment as having no start, end or
reminder times.

In D/W/M view, any day with an appointment is shown in the Month as
bold, but there is no corresponding entry in the Day list.

Outlook is running on POP3, not connected to an Exchange server. Never
had this problem on Outlook 2000. Note this is NOT an upgrade,
completely different system running fresh install of Outlook 2002.

Already Tried:
1. Updated to Office XP SP3
2. Run Office and Windows Update
3. Run Outlook with /CleanFreeBusy, /CleanReminders and /CleanViews
4. Deleted FRMCACHE.DAT and restarted Outlook
5. Deleted ALL Calendar appointments in Category view and created new
Appointment (with short Subject containing only letters)
6. Checked both MS kb and Outlook newsgroups, have seen many posts on
this or similar problem but never a real solution.
7. Checked Outlook MVP web sites that I know of, no luck there.

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jasonphi - 04 Oct 2004 11:06 GMT

> Issue:
> Outlook 2002 has 'missing' calendar items, which are only visible in
> Category view. Even though a Start, End and Reminder Time are set,
> Outlook Category view shows the appointment as having no start, end or
> reminder times.

Well, I checked my home PC, and the Calendar works fine. I tried
exporting the Calendar to .pst and importing on to the problem PC. The
imported appoinments have exactly the same problem!

Any MVP imput?

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jasonphi - 08 Oct 2004 10:57 GMT

> > Outlook 2002 has 'missing' calendar items, which are only visible in
> > Category view. Even though a Start, End and Reminder Time are set,

FYI: resolved. After trying practically everything I could find in the
Outlook newsgroups and the MS kb, found a fix.

1. Close Outlook and create a backup of your existing PST file.

2. Create a new PST file in Outlook. Set it as the default location
for mail delivery (so you can delete the existing PST when you're
finished).

3. Copy whatever folders (Inbox, etc) from your existing Personal
Folders to the newly created, empty PST (Personal Folder). Don't copy
the Calendar folder!

4. Create a New Folder in the new PST (contains Calendar Items) called
"Calendar TEST" or similar. Check that the new Calendar works
correctly by creating an appointment.

5. Restart Outlook, when prompted, respond Yes to rebuild shortcuts,
etc.

6. Verify that your items have been correctly copied to the new PST.

7. On my system, the "Calendar TEST" folder worked correctly, the
"Calendar" folder which Outlook automatically transferred from the
existing PST, did NOT work. Delete the "old" Calendar folder. You can
rename the "Calendar TEST" folder to just "Calendar" if you wish.

8. Rejoice.

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