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MS Office Forum / Outlook / Calendaring / October 2004

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Outlook 2003 only sends email meeting invitations to 2000.

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Darell - 05 Oct 2004 00:39 GMT
I have outlook 2003. I can schedule meetings fine with
everyone inside my company, Outlook 2000 & 2003 in use.

However, when I try to schedule a meeting with someone
outside the company all they receive is an email.  There
is no meeting request that they can reply to, or update
their calendar with.

Any ideas would be greatly appreciated!
Sue Mosher [MVP-Outlook] - 05 Oct 2004 04:14 GMT
There is a known incompatiblity between Outlook 2000 and later versions
related to reminders on meeting requests sent in iCalendar (aka iCal)
format. To resolve this issue, do one of the following:

-- Contact Microsoft Product Support Services to obtain the Outlook 2000
post-SP3 hotfix described in this article:
http://support.microsoft.com/?kbid=823199

-- Tell the senders to remove any reminder before sending an iCal meeting
request.

-- Tell the senders to use native Outlook meeting request (RTF) format, not
as iCal.

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I have outlook 2003. I can schedule meetings fine with
> everyone inside my company, Outlook 2000 & 2003 in use.
[quoted text clipped - 5 lines]
>
> Any ideas would be greatly appreciated!
Darell - 05 Oct 2004 04:49 GMT
Thanks Sue, but I'm not using ical (in fact it's grayed
out.  I can receive from 2000 but they only get an email
from me.
>-----Original Message-----
>There is a known incompatiblity between Outlook 2000 and later versions
[quoted text clipped - 22 lines]
>
>.
Sue Mosher [MVP-Outlook] - 05 Oct 2004 12:55 GMT
Just because iCal is greyed out doesn't mean you're not using it. In fact,
that means that you have Exchange as your only email service. What version
of Exchange?

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Thanks Sue, but I'm not using ical (in fact it's grayed
> out.  I can receive from 2000 but they only get an email
[quoted text clipped - 18 lines]
> (RTF) format, not
>>as iCal.

>>>I have outlook 2003. I can schedule meetings fine with
>>> everyone inside my company, Outlook 2000 & 2003 in use.
[quoted text clipped - 7 lines]
>>
>>.
Darell - 05 Oct 2004 15:29 GMT
I'm using Outlook 2003, my customer is using 2000.  When
he sends me a meeting request I receive the meeting.ics
attachment and everything works fine.  When I receive an
internal meeting request I receive a .vcs message or an
email that I can accept or reject the meeting. I only have
a problem sending to outlook 2000 external to my company.
>-----Original Message-----
>Just because iCal is greyed out doesn't mean you're not using it. In fact,
[quoted text clipped - 37 lines]
>
>.
Sue Mosher [MVP-Outlook] - 05 Oct 2004 21:07 GMT
But what version of Exchange server? It's relevant.

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> I'm using Outlook 2003, my customer is using 2000.  When
> he sends me a meeting request I receive the meeting.ics
[quoted text clipped - 8 lines]
> service. What version
>>of Exchange?

>>> Thanks Sue, but I'm not using ical (in fact it's grayed
>>> out.  I can receive from 2000 but they only get an email
[quoted text clipped - 37 lines]
>>
>>.
Darell - 05 Oct 2004 23:24 GMT
HI Sue, our Exchange servers are 2003.

>-----Original Message-----
>But what version of Exchange server? It's relevant.
[quoted text clipped - 55 lines]
>
>.
Sue Mosher [MVP-Outlook] - 06 Oct 2004 14:21 GMT
In that case, Exchange most likely is converting your meeting requests to
iCalendar. (You should be able to test this for yourself if you invite
yourself to a meeting by sending to some outside account that you can access
with Outlook Express, so you can see the entire raw message.)

Try the simplest fix I suggested -- omit the reminder when sending a meeting
request outside your company.

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> HI Sue, our Exchange servers are 2003.
>
[quoted text clipped - 57 lines]
>>>>>>>
>>>>>>> Any ideas would be greatly appreciated!
 
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