In Outlook XP calendar info is not accepted. "can not save" messa.

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dougg5296 - 28 Dec 2004 06:05 GMT

When I try to enter info into the calendar i get a message, "Could not save
item, the messageing interface has returned an unknown error. If the problem
persists restart Outlook."

I have reinstalled and ran repair but to no avail. Tasks also does not work
and it will not save contacts.

Can you help me?

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NorthernSpy1 - 28 Dec 2004 14:00 GMT

>When I try to enter info into the calendar i get a message, "Could not save
>item, the messageing interface has returned an unknown error. If the problem
[quoted text clipped - 5 lines]
>
>Can you help me?

Yep, just solved this one.

The problem appears to occur (among other instances) when using Outlook 2003 to
read PST files from earlier versions of Outlook.

I eventually fixed the problem by:

- starting a new outlook file, with no contents

- save it

- import the old PST file into the new one

When "imported" the old data gets restructured into the new format.
Unfortunately the new file (at least in my case) was significantly larger than
the old one. I suspect to prevent this problem from recurring, you should
allow Outlook to auto-archive (so your PST file doesn't get overly large).

I hope this is helpful.

- Carlos

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