how to retrieve lost contact custom views

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Jeff - 27 Nov 2004 07:35 GMT

Windows XP; Outlook 2002

I've lost all my custom views of contacts, when I created a new Outlook
today folder and transferred contacts there.

I do have a backup of the entire contacts pst file. Is it possible to
retrieve the custom views from the back up PST file? If so how? I don't want
to have to recreate all the views I already had made.

If I go to the backup PST file, it shows a previously prepared custom view,
but if I try to copy in define views, it reverts to a standard view, and the
custom view cannot be retrieved. No custom views are displayed.

Thanks, Jeff

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Russ Valentine [MVP-Outlook] - 27 Nov 2004 10:18 GMT

How did you "transfer" this PST? How did you create this "backup?" We
repeatedly advise not to export/import PST's. Now you see why. You lose
data. Just copy and reuse your original PST. Here are instructions if you
don't know how:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Signature

Russ Valentine
[MVP-Outlook]

> Windows XP; Outlook 2002
>
[quoted text clipped - 13 lines]
>
> Thanks, Jeff

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Jeff - 27 Nov 2004 23:03 GMT

Russ, thank you for your help.

Let me clarify somewhat. When I went to archive a couple of months ago, I
somehow managed to archive my outlook today and all the "primary ??)"
folders. I followed the instructions from someone on this board and created
a new personal folder and copied the contacts folders in there.

This process resulted in a loss of message rules for email and custom views
for contacts.

The original contact folder is still sitting in the archive folder, unchanged.

In addition, I have multiple backups.
1. In the past I have exported contacts into a PST and I have them avialble
to use.
2. In the past I have actually copied the entire contacts PST file into a
backup location.

If I open up a previous copied contacts PST, copied would it contain the
desired custom views which I could somehow extract and make available to my
new contacts folder?

I tried placing a copied contact PST into my outlook folder (local
settings/microsoft/outlook), but it did not show up when I restarted outlook.

Your continued help would be appreciated. I've really tried to study this,
but can't seem to figure it out.

Jeff

> How did you "transfer" this PST? How did you create this "backup?" We
> repeatedly advise not to export/import PST's. Now you see why. You lose
[quoted text clipped - 18 lines]
> >
> > Thanks, Jeff

Reply to this Message

Russ Valentine [MVP-Outlook] - 28 Nov 2004 00:19 GMT

Whoa. There sure was a lot more to this story. It's not nice to leave out
critical information like that and make us try to divine it for ourselves.
Nevertheless, I already posted the relevant information on the proper method
to copy and reuse your PST file. Perhaps you can tell me what part is still
unclear so I can clarify it for you.

Signature

Russ Valentine
[MVP-Outlook]

> Russ, thank you for your help.
>
[quoted text clipped - 57 lines]
>> >
>> > Thanks, Jeff

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