Export adress book failure

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Markb - 04 Dec 2004 00:01 GMT

When I try to export the address book I get the following: "..cannot start
import/export engine? Would you like to install it?" I reply Yes and get
the following: "...cannot start import/export engine because of windows
installer error 1635."

When I insert the Office 200 Professional CD to try a repair, a get the
Microsoft chimes and nothing else. I can "open" the CD and run setup but get
a message that a patch package can't be opened.

I recently installed XP SP2. Could this have caused the problem?

What is the solution?

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Russ Valentine [MVP-Outlook] - 04 Dec 2004 00:45 GMT

Clarify your post. The address book in Outlook has no export function. Only
the Contacts Folder would have that.

Signature

Russ Valentine
[MVP-Outlook]

> When I try to export the address book I get the following: "..cannot
> start
[quoted text clipped - 10 lines]
>
> What is the solution?

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Markb - 04 Dec 2004 03:25 GMT

Sorry. I am trying the export feature in the Contacts Folder. And I see
that I cut off the year 2000 in describing Office 2000 Professional.

> Clarify your post. The address book in Outlook has no export function. Only
> the Contacts Folder would have that.
[quoted text clipped - 12 lines]
> >
> > What is the solution?

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Russ Valentine [MVP-Outlook] - 04 Dec 2004 11:01 GMT

You'll need to post this to an Office group, then. They handle problems with
the Office installer there. There appears to be a conflict between the
version you have installed and the CD from which you are trying to install
new features.

Signature

Russ Valentine
[MVP-Outlook]

> Sorry. I am trying the export feature in the Contacts Folder. And I see
> that I cut off the year 2000 in describing Office 2000 Professional.
[quoted text clipped - 19 lines]
>> >
>> > What is the solution?

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