This is not an Outlook issue. Dialing rules and their implementation are an
Operating System function.
What type of dialing are you trying to do and what is the data source for
your phone numbers?

Signature
Russ Valentine
[MVP-Outlook]
> My phone dialer will not add a "1" before toll free numbers (800, 866 and
> 888). I had no problem doing this out of Outlook 97. I've applied the
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>
> Best regards,
Wally - 04 Dec 2004 03:57 GMT
Hi Russ,
Thank you for your reply!
Technically you are correct about Dialing Rules. However, these are
available through Outlook's Action menu, which is handier, when Call Contact
is selected, then New Call> Dialing Options>Dialing Properties> "Edit
(locaton)" button> Area Code Rule.
Fortunately I found the answer. The Area Code Rule dialog box includes 2
check boxes at the bottom, the first of which is what to preceed the prefix
by, and the second stipulates that the area code be included by what you
stipulate as the precedent characters. This is what had me puzzled at first.
I thought that all I needed to do was put a 1 in the "Dial" box without also
stipulating next that it include the Area Code.
There is another post on November 30th by John that questions the issue of
"Split Area Codes". Perhaps you could help him on this because I believe he
also misunderstands the steps he has to take with this particular dialog box.
I'm sure properly understanding the dialing rules would allow him to deal
with the issue of having some prefixes considered local and others not in a
"Split Area Code". Fortunately I don't have to deal with this yet, but there
is a portion of the same dialog box that allows you to stipulate which
prefixes are to be designated as having a "1" and the Area Code.
Best regards,
Wally
> This is not an Outlook issue. Dialing rules and their implementation are an
> Operating System function.
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> >
> > Best regards,