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MS Office Forum / Outlook / Contacts / December 2004Display WinXP Address Book in Last Name Order
Does anyone know how to get the WinXP Pro Address Book to display its entries by LastName, Firstname order? I'm using the MS Office Outlook 2003 Contacts with WinXP Pro. The "File As" field in Outlook is set for Lastname,Firstname order, but the Windows Address Book still displays some entries when composing an email message in the "firstname,lastname" order rather than by "lastname,firstname" order. This makes it difficult to retrieve contact information when addressing email. The Windows Address Book has nothing to do with Outlook unless you made a very specific registry hack to force it to use Outlook instead of its own data source. Did you do that?  SignatureRuss Valentine [MVP-Outlook] > Does anyone know how to get the WinXP Pro Address Book to display its > entries [quoted text clipped - 7 lines] > "lastname,firstname" order. This makes it difficult to retrieve contact > information when addressing email. No I didn't do that. It's my understanding that the Outlook 2003 Contacts is linked to the Windows Address Book, at least it was in earlier versions of Outlook. Has this changed? If the names list that opens when I click on the Address Book icon in Outlook or when trying to address an email message in Outlook is not the Windows Address Book then what is it? It doesn't really matter, though. All I'm trying to do is get that names list to list the names in alphabetical order by lastname just like the entries in Contacts are displayed. I have the "File As" set to lastname,firstname format, but this only seems to affect the Contacts entries in Outlook and not the entries that are displayed when you're trying to locate names for an email addressee. > The Windows Address Book has nothing to do with Outlook unless you made a > very specific registry hack to force it to use Outlook instead of its own [quoted text clipped - 10 lines] > > "lastname,firstname" order. This makes it difficult to retrieve contact > > information when addressing email. The Outlook Address Book is in no way linked to the Windows Address Book in any of the currently supported versions of Outlook. Go to Tools > E-mail accounts > View or change existing directories or address books > Outlook Address Book > Change. > Set your sort order there SignatureRuss Valentine [MVP-Outlook] > No I didn't do that. It's my understanding that the Outlook 2003 Contacts > is [quoted text clipped - 29 lines] >> > contact >> > information when addressing email. Have already done that, but I'll check it again. The Windows Address Book is linked to (or at least shares Outlook Contacts info) with Outlook. When using Outlook email to address email messages, if you click on the To line, the Address Book Window opens. There is a field, as I recall, that says "Display Names From" and in that field the "Contacts Folder" is selected. > The Outlook Address Book is in no way linked to the Windows Address Book in > any of the currently supported versions of Outlook. [quoted text clipped - 34 lines] > >> > contact > >> > information when addressing email. When you click on the To: field in an Outlook New Message Window, you are opening the Outlook Address Book, not the Windows Address Book. There is no connection between the two. SignatureRuss Valentine [MVP-Outlook] > Have already done that, but I'll check it again. The Windows Address Book > is [quoted text clipped - 55 lines] >> >> > contact >> >> > information when addressing email. I beg to differ with you on this. Read my last response to you and try what I suggested. Open Outlook. Then put your pointer over the "Address Book" icon. Notice that in the Window that opens, at the top, it says "Address Book" not "Outllok Address Book." Near the top right of that window that opens, there is a field which says "Show Names from the:". It has a drop down list where you can select the list of names you want to display in order to choose how you want to address your email message. One of those lists is the "Contacts" list from Outlook application. When I am trying to locate names from my Contacts list in attempting to address an email message, some of names are not displayed alphabetically by lastname, firstname format. However, if I go to the Contacts folder directly, without opening a new email message window, all the Contacts entries are displayed and filed in the lastname, firstname format. If this is the case in Contacts, then why don't they appear in the same format when selecting them from the same list when addressing and email message? Dennis > When you click on the To: field in an Outlook New Message Window, you are > opening the Outlook Address Book, not the Windows Address Book. [quoted text clipped - 58 lines] > >> >> > contact > >> >> > information when addressing email. My posts are correct. When you are opening the address book in Outlook, it is the Outlook Address Book, not the Windows Address Book. I have already posted instructions on how to sort the Outlook Address Book. Only you can figure out the discrepancies. If you need help, I would suggest posting the settings you selected and what you think is not working for you. If you chose to sort by the File As... field, I would also suggest examining the File As... fields for the Contacts that are not sorting correctly. SignatureRuss Valentine [MVP-Outlook] >I beg to differ with you on this. Read my last response to you and try >what [quoted text clipped - 96 lines] >> >> >> > contact >> >> >> > information when addressing email. I've done t hat (checked the "File As" field for the names that are not displayed correctly in the "Select Names" window when addressing an email using Outlook). Your suggested solution still does not fix the problem. > My posts are correct. When you are opening the address book in Outlook, it > is the Outlook Address Book, not the Windows Address Book. [quoted text clipped - 104 lines] > >> >> >> > contact > >> >> >> > information when addressing email. It works for everyone else. Retrace your steps. Your contention is that you have set your Outlook Address Book to sort by the File As... field, but when you examine a Contacts File As... field you find that the Outlook Address Book fails to sort that Contact by its File As... field? Even after you have restarted the Address Book Service to reflect your setting changes? That behavior simply cannot be reproduced. SignatureRuss Valentine [MVP-Outlook] > I've done t hat (checked the "File As" field for the names that are not > displayed correctly in the "Select Names" window when addressing an email [quoted text clipped - 132 lines] >> >> >> >> > contact >> >> >> >> > information when addressing email. The answer to your question is yes. The Outlook "Contacts" entries are displayed correctly (lastname,firstname) according to the "File As" settings, as long as I stay inside the Contacts folder of Outlook. But if I go to the Inbox folder and try to address an email by clicking on "To" the "Select Names" window pops up listing names in the "firstname,lastname" order, even though the "Show Names from the" field says Outlook Addres Book Contacts. A very puzzling problem. > It works for everyone else. Retrace your steps. > Your contention is that you have set your Outlook Address Book to sort by [quoted text clipped - 138 lines] > >> >> >> >> > contact > >> >> >> >> > information when addressing email. Why don't you list the steps you used to correct the problem. I suspect you still did not do what I suggested in my second 12/9 post. Use those instructions to set your Sort order to "File As..." and then restart Outlook. SignatureRuss Valentine [MVP-Outlook] > The answer to your question is yes. The Outlook "Contacts" entries are > displayed correctly (lastname,firstname) according to the "File As" [quoted text clipped - 177 lines] >> >> >> >> >> > contact >> >> >> >> >> > information when addressing email. Russ, I assure you I did what you told me to do in your 12/9 post even before I posted my first request for help in this forum. I found those instructions from the Microsoft knowledge base. I tried it, but it did not solve the problem. The sort order in the "File As" field for Outlook indicates lastname, firstname, but when address an email the names are sorted just the opposite. > Why don't you list the steps you used to correct the problem. I suspect you > still did not do what I suggested in my second 12/9 post. Use those [quoted text clipped - 181 lines] > >> >> >> >> >> > contact > >> >> >> >> >> > information when addressing email. Russ, I apologize. I misread what you said and click on changing the existing email account rather than changing the existing directory. After I did that, it fixed the problem. Thanks so much for your help. I really appreciate it. -- Dennis > Why don't you list the steps you used to correct the problem. I suspect you > still did not do what I suggested in my second 12/9 post. Use those [quoted text clipped - 181 lines] > >> >> >> >> >> > contact > >> >> >> >> >> > information when addressing email. |
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