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MS Office Forum / Outlook / Contacts / September 2003

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Recipients not selecting from Address Book

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Heather - 02 Sep 2003 18:25 GMT
I just installed Outlook 2002 & I'm having trouble with
my address books. When I type part of a name and then
press the "check names" button I see the names and email
addresses displayed correctly. When I click on the
desired name(s)to add them as recipients & return to
compose the email the address(es) have been replaced
with ";" (one for each attempted recipient).

I'm wondering if my problem has anything to do with
having exported the information as a dbase III file from
my Access database.
Russ Valentine [MVP-Outlook] - 03 Sep 2003 01:24 GMT
Most likely your email field is corrupt.
Create a new Contact from scratch and if it works.
Signature

Russ Valentine
[MVP-Outlook]

> I just installed Outlook 2002 & I'm having trouble with
> my address books. When I type part of a name and then
[quoted text clipped - 7 lines]
> having exported the information as a dbase III file from
> my Access database.
Heather - 03 Sep 2003 13:58 GMT
Yes creating a new contact from scratch works--but that
doesn't really solve my problem. I maintain my contact
information in my Access database (I haven't yet
converted the db from 2000 to 2002)and I periodically
overwrite my existing Outlook contact list with the
information from the Access db to keep it current. There
must be something wrong because I could do this with no
problems with Windows 98 and Office 2000 software--what
else is the import function for otherwise?

Can the email field be corrupt if the address is
displaying correctly in the contacts list? How does
one "un-corrupt" the field?
>-----Original Message-----
>Most likely your email field is corrupt.
[quoted text clipped - 12 lines]
>
>.
Russ Valentine [MVP-Outlook] - 03 Sep 2003 23:16 GMT
I realize it doesn't solve the problem. I needed to determine what the
problem was before I could figure out how to solve it. Your import did not
map correctly. Solution here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q319904

Signature

Russ Valentine
[MVP-Outlook]

> Yes creating a new contact from scratch works--but that
> doesn't really solve my problem. I maintain my contact
[quoted text clipped - 27 lines]
> >
> >.
 
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