Hi there

We used to use POP3 mail from an NT server and the workstations were
using Outlook 2000 running on XP.

Now we have upgraded the server to 2003, and changed to an Exchange
2003 Server. We are also running Outlook 2003 on all the XP machines
(the 98 machines have to continue using 2000 for the time being).

The funny thing is, when we upgraded, and Outlook 2003 reimported the
contacts from the old PST, although the group names imported without
any problem, the contacts are NO LONGER WITHIN THE GROUP (although
they could be drag and dropped into the group).

Of our 28 users, about 7 users' groups imported perfectly. About 10
users' groups didn't import at all (the group name imports, but when
you try and send to a group it can't because it says that the group is
empty... sure enough, when you go to the group properties this is
confirmed).

The weird thing is, about five users have a mixture... some of their
groups imported fine, some of them imported empty!

As an IT professional I find such lack of logic to be quite hard to
deal with. Can anyone here shed any light?

It's become a PITA for the users as some of them have no recollection
of which users were in which groups (some of the groups were massive,
involving dozens of people).