That depends on how many CRM functions you need.  Outlook can do a few and
there are add-ons for it that do more.

Judy Gleeson
Acorn Training and Consulting
"we're nuts about Outlook"

see what Outlook training can do to improve productivity:
www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps

www.acorntraining.com.au/productivit.htm

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is the best way to use office for contact management? Should I look for