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MS Office Forum / Outlook / Contacts / December 2004

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Contacts missing when I click the "To:" button

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gperson - 20 Dec 2004 17:11 GMT
Hey guys, I have a slight problem. I have outlook 2003 with a bunch of
contacts in my contact folder. It used to be that when I started to compose a
new message that I could just click on the "To:" button and it would bring up
a contact manager that I could select email addresses from. But now when I
click on the button, all the names are missing. I checked my contacts folder
and all the names are still there, but their missing when I click on the
"To:" button. I think there is some connection between word and outlook or
something that might have been messed up somehow. Can anyone help me?
Milly Staples [MVP - Outlook] - 20 Dec 2004 17:44 GMT
Is the Outlook Address Book service installed?  Tools->Options->Mail
Setup->Directories->View or change?  If yes, delete and re-add it.  If not,
back up one step and select to add it.  Close Outlook and restart to make
the change.

If this does not work, go to the contacts folder, right click and under
properties, ensure it is marked as an address book.

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head scratching, gperson asked:

| Hey guys, I have a slight problem. I have outlook 2003 with a bunch of
| contacts in my contact folder. It used to be that when I started to
[quoted text clipped - 5 lines]
| there is some connection between word and outlook or something that
| might have been messed up somehow. Can anyone help me?
 
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