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RJS - 27 Dec 2004 15:19 GMT

I have a client using Outlook 2000 on a new Win XP Pro SP 2 computer and a
Win 98 installation.

The client did something to the Outlook 2000 installation on the Win XP
computer the other day. Now when mailing to a distribution list Outlook will
hang for about a minute when sending then abruptly terminate with no error
message or warning. When Outlook is restarted the message is still in the
outbox.

I've checked to see if any crash messages show up in the event manager but
there aren't any.

I can take the same contacts folder , via the backup utility, that contains
the DL and associated contacts, open it and send it on the Windows 98
comtpuer with no problems. This behavior leads me to believe that there is
some settings error in the Outlook program running on the XP computer. I've
searched for a solution but to no avail.

Any suggestions?

Bob

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Russ Valentine [MVP-Outlook] - 27 Dec 2004 15:53 GMT

Doubt it. DL's are notoriously fragile and unreliable. They can become
corrupt and lose their connection to their underlying Contacts Folder at the
drop of a hat. Have you tried recreating it? Do other DL's in this PST work?

Signature

Russ Valentine
[MVP-Outlook]

>I have a client using Outlook 2000 on a new Win XP Pro SP 2 computer and a
> Win 98 installation.
[quoted text clipped - 21 lines]
>
> Bob

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RJS - 29 Dec 2004 14:51 GMT

I haven't tried recreating the list. Since it is large the client didn't
want to do that if at all possible. There are no other DL's in the client's
contacts so I can't test this.

I will have the client recreate the list.

Any idea why the DL created on the Win XP computer will work correctly when
transferred to the Win 98 computer?

> Doubt it. DL's are notoriously fragile and unreliable. They can become
> corrupt and lose their connection to their underlying Contacts Folder at the
[quoted text clipped - 24 lines]
> >
> > Bob

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Russ Valentine [MVP-Outlook] - 30 Dec 2004 23:24 GMT

Not really, because you provided no information on how you transferred the
data file. It is far more likely to be related to that than it is to the OS.

Signature

Russ Valentine
[MVP-Outlook]

>I haven't tried recreating the list. Since it is large the client didn't
> want to do that if at all possible. There are no other DL's in the
[quoted text clipped - 43 lines]
>> >
>> > Bob

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