missing contacts and address book

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jay - 28 Dec 2004 04:31 GMT

I run Windows XP Pro with Outlook 2002. I replaced my hard drive and am
having problems with transferring the old Outlook contacts and address book
to the new setup. I use a removable hard drive to host the Outlook.pst and
Mailbox.pab. Outlook will not show the information contained in them. I
have even tried to update Outlook contacts with a hand held Visor and it
still refuses to show contacts or address book. What am I doing wrong?

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Russ Valentine [MVP-Outlook] - 28 Dec 2004 11:55 GMT

That would depend entirely on what you are doing and what happens, neither
of which you mentioned. The Help files tell you how to migrate Outlook data
correctly:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Signature

Russ Valentine
[MVP-Outlook]

>I run Windows XP Pro with Outlook 2002. I replaced my hard drive and am
> having problems with transferring the old Outlook contacts and address
[quoted text clipped - 4 lines]
> have even tried to update Outlook contacts with a hand held Visor and it
> still refuses to show contacts or address book. What am I doing wrong?

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jay - 28 Dec 2004 13:15 GMT

I retreived the Contacts listing of over 500 entries, but the Address Book is
still empty. Is there any way of rebuilding the address book from Contacts?

> That would depend entirely on what you are doing and what happens, neither
> of which you mentioned. The Help files tell you how to migrate Outlook data
[quoted text clipped - 8 lines]
> > have even tried to update Outlook contacts with a hand held Visor and it
> > still refuses to show contacts or address book. What am I doing wrong?

Reply to this Message

Russ Valentine [MVP-Outlook] - 28 Dec 2004 13:36 GMT

Sure. Just configure the address book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

>I retreived the Contacts listing of over 500 entries, but the Address Book
>is
[quoted text clipped - 17 lines]
>> > it
>> > still refuses to show contacts or address book. What am I doing wrong?

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