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MS Office Forum / Outlook / Contacts / December 2004OL2000 Address book / Contacts back to normal from reinstallation
I'm having trouble getting things back to normal in a reinstallation correction. After a couple of years on Office 2000 I had to temporarily revert to Office 97 because of a software problem and misplaced Office 2000 disks. I was able to purchase Office 2000 and reinstalled (backed up outlook.pst from c:/windows prior to reinstall). When I started up OL, it created mailbox.pst in Windows/Local Settings/Application Data/Microsoft/Outlook and uses it as primary. Unable to import my stuff properly from the outlook.pst, I copied outlook.pst to the new directory as mailbox.pst overwriting the newly created mailbox.pst file. All my contacts are listed perfectly clearly, but when I want to send an e-mail I am told that my address book is empty and I find no listing underneath Address Book for Contacts. How do I get things back to where they need to be. The data is there and I can see my contacts from both personal folders, but I can't see them when I click on the "To:" list tab when composing a new e-mail. Thanks. Never overwrite a PST. It corrupts your profile every time. You failed to post your mail support mode of Outlook 2000, which we would need to know to tell you how to fix this.  SignatureRuss Valentine [MVP-Outlook] > I'm having trouble getting things back to normal in a reinstallation > correction. After a couple of years on Office 2000 I had to temporarily [quoted text clipped - 17 lines] > > Thanks. Mail support mode ... help me out here. > Never overwrite a PST. It corrupts your profile every time. > You failed to post your mail support mode of Outlook 2000, which we would [quoted text clipped - 20 lines] > > > > Thanks. OK, I'm corporate workgroup setup. Is this what you're looking for? > Never overwrite a PST. It corrupts your profile every time. > You failed to post your mail support mode of Outlook 2000, which we would [quoted text clipped - 20 lines] > > > > Thanks. OK, I got it. Here's the step by step in case it helps anyone else. Click Contacts on the outlook bar. Click "File" then "Folder" and select "Properties for "Contacts"" Go to the "Outlook Address Book" tab and check "Show this folder as an e-mail address book" Click OK and you're done! Thanks for the help. Question: Will Office2003 run on Win98-SE? Right. You got it. Sorry I didn't get back to you. I was gone for a day. Glad you figured it out on your own. SignatureRuss Valentine [MVP-Outlook] > OK, I got it. Here's the step by step in case it helps anyone else. > [quoted text clipped - 7 lines] > > Question: Will Office2003 run on Win98-SE? I made the same error in Outlook 2002. I did what you suggested and now I have 2 files labeled Contacts. One of them has nothing in it; the other contains my contacts as I want them. Unfortunately, the first one comes up as the default when I try to access from the send page. Is there a way to delete that Contacts file and leave the one I want as the default? Thanks. > Never overwrite a PST. It corrupts your profile every time. > You failed to post your mail support mode of Outlook 2000, which we would [quoted text clipped - 20 lines] > > > > Thanks. Remove the invalid reference here: Tools > E-mail accounts > View or change existing directories or address books > Outlook Address Book > Change. > SignatureRuss Valentine [MVP-Outlook] >I made the same error in Outlook 2002. I did what you suggested and now I > have 2 files labeled Contacts. One of them has nothing in it; the other [quoted text clipped - 34 lines] >> > >> > Thanks. Jim, Before deleting the other contacts as Russ suggested, I would rename it since they both list as "Contacts." Do this at the same place that you would delete it. Should be able to click on it and select "Properties" to get you to the place to do it. Rename the one you think is the empty one, but don't delete it until you have confirmed which one it is. > I made the same error in Outlook 2002. I did what you suggested and now I > have 2 files labeled Contacts. One of them has nothing in it; the other [quoted text clipped - 27 lines] > > > > > > Thanks. Not really necessary. No data is ever deleted, only the connection. If you delete the wrong connection, re-enable it and delete the other. SignatureRuss Valentine [MVP-Outlook] > Jim, > [quoted text clipped - 46 lines] >> > > >> > > Thanks.
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