 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / May 2008outlook closes unexpectedly
when creating an email, outlook closes unexpectedly, when trying to select reciprients from contact list. At a minimum, to obtain help you would want to post: 1. Outlook version 2.. Precise steps that produce the problem 3. Changes made to your setup just before the problem began.  SignatureRuss Valentine [MVP-Outlook] > when creating an email, outlook closes unexpectedly, when trying to select > reciprients from contact list. 1. outlook 2000 sp-3 2. i've had the problem for a while. I can do emails and type in the address and all works fine. But if I try to use the [To..] button to select from my "contacts list" , i can select one or two names and go to add another and the program closes with no error message. Sometimes its after 1 name, sometimes after i've selected 2 names or sometimes after I just slide the bar down on the right and it closes. Toni > At a minimum, to obtain help you would want to post: > 1. Outlook version > 2.. Precise steps that produce the problem > 3. Changes made to your setup just before the problem began. > > when creating an email, outlook closes unexpectedly, when trying to select > > reciprients from contact list. Very common problem which Microsoft claims they cannot reproduced, and therefore cannot solve. Anecdotal reports claim the following may help: 1. Look for and correct an corrupt address in the Contacts displayed in the Outlook Address Book. 2. Repair the underlying information store with the Inbox Repair Tool 3. Remove then re-add the Outlook Address Book Service or, better yet, create a new Outlook profile 4. Update your video drivers. SignatureRuss Valentine [MVP-Outlook] > 1. outlook 2000 sp-3 > 2. i've had the problem for a while. I can do emails and type in the [quoted text clipped - 15 lines] >> > select >> > reciprients from contact list. remove the contact i thought was the problem. when selecting contacts it would always close when i type an L, so i deleted an account i thought was the problem. and now i type a K and the program closes. Will continue to delete contacts to isolate. I used the repair and restore, didn't help. i remove and added outlook address book, didn't help. i created another user, when i import my address book had the same problem. I have alot of data in my contacts list, i have to start over. Thank you for the suggestions. toni > Very common problem which Microsoft claims they cannot reproduced, and > therefore cannot solve. Anecdotal reports claim the following may help: [quoted text clipped - 23 lines] > >> > select > >> > reciprients from contact list. I did not say to use "repair and restore." That won't help. I said to repair the Outlook Data file (PST file). The means using the Inbox Repair Tool. I'd sure look into the video drivers before I re-entered any data. SignatureRuss Valentine [MVP-Outlook] > remove the contact i thought was the problem. when selecting contacts it > would always close when i type an L, so i deleted an account i thought was [quoted text clipped - 38 lines] >> >> > select >> >> > reciprients from contact list. okay, so now I have a question. How do you find the Inbox Repair Tool? Where is it located? I have Outlook 2000, 2003 and 2007. But I do not see an "Inbox Repair Tool" in any of the settings. > I did not say to use "repair and restore." That won't help. > I said to repair the Outlook Data file (PST file). The means using the Inbox [quoted text clipped - 42 lines] > >> >> > select > >> >> > reciprients from contact list. Well documented: http://support.microsoft.com/kb/272227/en-us SignatureRuss Valentine [MVP-Outlook] > okay, so now I have a question. How do you find the Inbox Repair Tool? > Where is it located? I have Outlook 2000, 2003 and 2007. But I do not [quoted text clipped - 58 lines] >> >> >> > select >> >> >> > reciprients from contact list. Thank you for that document. :) > Well documented: > http://support.microsoft.com/kb/272227/en-us [quoted text clipped - 61 lines] > >> >> >> > select > >> >> >> > reciprients from contact list. I had this issue when the contacts was on a a Exchange server. What I did was Export the contacts to a seperate PST file. Deleted all the contacts from the folder Use ScanPst.exe and check the pst you created. It may say no errors but isn't entirly true. Reimported the contacts back into outlook and problem resolved. |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.