contacts in outlook

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Bob Wash - 02 Jan 2005 22:49 GMT

I have Outlook 2003 and Windows 2003 use Microsoft XP Home. When I try to use
one of two address lists in the mail merge of Windows I receive an error
message "this operation can not be completed because of dialog or database
engine failures. Please try again later." The other address book works fine.
Any one have any thoughts or suggestions?

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Russ Valentine [MVP-Outlook] - 02 Jan 2005 23:26 GMT

You have provided no information. Provide the precise steps you are using
for this merge and what you mean by "the mail merge of Windows" and "the
other address book."

Signature

Russ Valentine
[MVP-Outlook]

>I have Outlook 2003 and Windows 2003 use Microsoft XP Home. When I try to
>use
[quoted text clipped - 3 lines]
> fine.
> Any one have any thoughts or suggestions?

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Bob Wash - 03 Jan 2005 02:11 GMT

I set up two address books in Outlook. My personal info is in the Contacts
File. I right clicked on the Contacts Folder and chose set up a new folder
(address book?) and input my business addresses. If I compose a letter in
Word and go to tools/letters and mailings/mail merge at step 3 of 6 in mail
merge I choose Outlook Contacts and I select my business folder. At this
point I either get the error message I noted or nothing happens. If I select
the contacts folder in the mail merge process it works fine. Also, if I use
the Tools in Word and select letters and mailings/ the businness contacts are
there for purposes of filling in the addressee on the envelope. Is this
enough info?

> You have provided no information. Provide the precise steps you are using
> for this merge and what you mean by "the mail merge of Windows" and "the
[quoted text clipped - 6 lines]
> > fine.
> > Any one have any thoughts or suggestions?

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Russ Valentine [MVP-Outlook] - 03 Jan 2005 03:21 GMT

Are you certain you enabled this new folder as an email address book in its
properties?
What happens if you start the merge from Outlook instead of Word?

Signature

Russ Valentine
[MVP-Outlook]

>I set up two address books in Outlook. My personal info is in the Contacts
> File. I right clicked on the Contacts Folder and chose set up a new folder
[quoted text clipped - 24 lines]
>> > fine.
>> > Any one have any thoughts or suggestions?

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