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MS Office Forum / Outlook / Contacts / May 2005The address list could not be displayed
I am experiencing random system freezes. Recently, I started receiving the following message when trying to address an email message: The address list could not be displayed. The Contacts folder associated with this address list could not be opened, it may have been moved or deleted, or you do not have permissions. For information on how to remove this folder from the Outlook Address Book, see Microsoft Outlook Help. I can click on Contacts and see the list. When I attempt to get an address from the Contacts, I get the above message. It gets tedious when I send email to someone and I have to manually look up the address. Microsoft Outlook help was no help. I have tried a repair of Office XP in hopes that would solve my problem. Nothing has worked. http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002  SignatureRuss Valentine [MVP-Outlook] >I am experiencing random system freezes. Recently, I started receiving the > following message when trying to address an email message: [quoted text clipped - 11 lines] > Microsoft Outlook help was no help. I have tried a repair of Office XP in > hopes that would solve my problem. Nothing has worked. Russ, I have the same problem and same message that Ted mentions. I went to the link you sent him, did everything listed and am still unable to associate the address book with my contacts. This may be helpful: My problem occured after I re-installed my outlook.pst file. (My computer had been taken over by a spammer and had to wipe the entire hard drive and re-install all prtograms and files). I had moved my outlook.pst file to a folder outside the standard location and everything worked the same, I think email addressing as well,. but not sure. Then I moved the Outlook file back into the defalult location C:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook. > http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 > >I am experiencing random system freezes. Recently, I started receiving the [quoted text clipped - 12 lines] > > Microsoft Outlook help was no help. I have tried a repair of Office XP in > > hopes that would solve my problem. Nothing has worked. All you have to do then is remove the Outlook Address Book Service, restart Outlook, then add it back. That should reset the connection. SignatureRuss Valentine [MVP-Outlook] > Russ, > I have the same problem and same message that Ted mentions. [quoted text clipped - 33 lines] >> > in >> > hopes that would solve my problem. Nothing has worked. This won't actually delete my PST file will is. Just makes me nervous. Thanks for your help and quick response. Ann > All you have to do then is remove the Outlook Address Book Service, restart > Outlook, then add it back. [quoted text clipped - 36 lines] > >> > in > >> > hopes that would solve my problem. Nothing has worked. No, not at all. It won't touch your data--just the address book display of your data. SignatureRuss Valentine [MVP-Outlook] > This won't actually delete my PST file will is. Just makes me nervous. > Thanks for your help and quick response. [quoted text clipped - 49 lines] >> >> > in >> >> > hopes that would solve my problem. Nothing has worked. Russ, I followed these directions, and it didn't change anything. When I open a new e-mail message, and click on "To", I get the error message that the contacts folder cannot be displayed. Clicking OK opens up the address book. If I go up to the folder Drop Down, there are two "Contacts" listed. The second one has all my contacts, but I have to change each time. Please help!!! SignatureBob Whitehead, MCSD Pensacola, FL www.vbcodehead.com Bob@vbcodehead-dot-com > No, not at all. It won't touch your data--just the address book display of > your data. [quoted text clipped - 51 lines] > >> >> > in > >> >> > hopes that would solve my problem. Nothing has worked. Just remove the invalid reference to a Contacts Folder here: Tools > E-mail accounts > View or change existing directories or address books > Outlook Address Book > Change. SignatureRuss Valentine [MVP-Outlook] > Russ, > [quoted text clipped - 71 lines] >> >> >> > in >> >> >> > hopes that would solve my problem. Nothing has worked. THANKS!!! I'm on Outlook Heaven again! :) SignatureBob Whitehead, MCSD Pensacola, FL www.vbcodehead.com Bob@vbcodehead-dot-com > Just remove the invalid reference to a Contacts Folder here: > Tools > E-mail accounts > View or change existing directories or address [quoted text clipped - 75 lines] > >> >> >> > in > >> >> >> > hopes that would solve my problem. Nothing has worked. I am getting the same "...address list could not be displayed..." message, but under different circumstances. When I click the "To" button on the new mail screen I get the message "...could not be displayed. The Contacts folder associated with this address list could not be opened...". I can click OK and then navigate to my address book. I upgraded from Outlook 2000 to Outlook 2003 yesterday. In Outlook 2000 I could click the "To: button and automatically select from my contacts. Can you help please? Thanks. Ann Shaw > http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 > >I am experiencing random system freezes. Recently, I started receiving the [quoted text clipped - 12 lines] > > Microsoft Outlook help was no help. I have tried a repair of Office XP in > > hopes that would solve my problem. Nothing has worked. You corrupted your Outlook Address Book settings in the migration. Remove the Outlook Address Book. Restart Outlook. Re-add it. Instructions are all in the article I posted. SignatureRuss Valentine [MVP-Outlook] >I am getting the same "...address list could not be displayed..." message, > but under different circumstances. When I click the "To" button on the [quoted text clipped - 31 lines] >> > in >> > hopes that would solve my problem. Nothing has worked. |
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