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MS Office Forum / Outlook / Contacts / January 2005

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I restored outlook pst from copy on new disk my contacts appear b.

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Anthony - 05 Jan 2005 07:59 GMT
I have had to replace my hard disk.
I restored outlook by copying a copy of my previous outlook .pst.
My contacts all show in the contacts folded and worked with active sync but
when I try to send an email I get a message saying I can't access the
addresses as either I don't have permission or they have moved.
Please help!
Anthony
Russ Valentine [MVP-Outlook] - 05 Jan 2005 10:34 GMT
How did you migrate your data?
You cannot just copy a PST. You must configure Outlook to use it.
If you don't know how to do that provide your Outlook version or just read
the Help files.
Signature

Russ Valentine
[MVP-Outlook]

>I have had to replace my hard disk.
> I restored outlook by copying a copy of my previous outlook .pst.
[quoted text clipped - 4 lines]
> Please help!
> Anthony
Anthony - 05 Jan 2005 18:05 GMT
I am using outlook 2003
please tell me the steps I should take
thanks
Anthony

> How did you migrate your data?
> You cannot just copy a PST. You must configure Outlook to use it.
[quoted text clipped - 8 lines]
> > Please help!
> > Anthony
Anthony - 05 Jan 2005 18:06 GMT
I should have explained that my old hard disk failed before I could export
the pst files - I am working from a back up of the user files and copied the
old outlook file into the new folder.

> How did you migrate your data?
> You cannot just copy a PST. You must configure Outlook to use it.
[quoted text clipped - 8 lines]
> > Please help!
> > Anthony
Russ Valentine [MVP-Outlook] - 05 Jan 2005 18:56 GMT
Exporting would not have been the correct way to save a PST file anyway.
Here are the instructions in the Help file:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Signature

Russ Valentine
[MVP-Outlook]

>I should have explained that my old hard disk failed before I could export
> the pst files - I am working from a back up of the user files and copied
[quoted text clipped - 14 lines]
>> > Please help!
>> > Anthony
 
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