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MS Office Forum / Outlook / Contacts / January 2005

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Contact links not working

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rbojorq@tmc-act.com - 07 Jan 2005 05:21 GMT
Today I had to change to a new computer,  I backed up my outlook 2003 data
(exporting to a PST) and imported the PST data back on my new system (outlook
2003) using the import from PST file. My problem is that when I open my
contacts I see all of them there, however if I open a contact, there are
links to other contacts in the
lower left corner. I can see those contact links listed, but If I click on
one of them I get an error saying outlook is unable to locate the contact
that the  link is associated with. The contacts exist and are located in the
address book.

All the contacts were created using the Actions menu.

Did I not back somehting up???

Any ideas on what's going on here??
Russ Valentine [MVP-Outlook] - 07 Jan 2005 09:38 GMT
Yet another example of information that is lost when you import.
There is never any reason to import PST files. Importing is what you do when
you need to change file formats.
Just copy and open or reuse PST files.
Signature

Russ Valentine
[MVP-Outlook]

> Today I had to change to a new computer,  I backed up my outlook 2003 data
> (exporting to a PST) and imported the PST data back on my new system
[quoted text clipped - 13 lines]
>
> Any ideas on what's going on here??
Sue Mosher [MVP-Outlook] - 07 Jan 2005 13:13 GMT
You broke all the links by exporting and importing (and also lost all custom
views, forms, and Rules Wizard rules). The better way is to simply copy the
entire .pst file.

That said, the article at
http://www.exchangeadmin.com/Articles/Index.cfm?ArticleID=22254 has a
reconnect links script that should get help.
Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

--
Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Today I had to change to a new computer,  I backed up my outlook 2003 data
> (exporting to a PST) and imported the PST data back on my new system
[quoted text clipped - 13 lines]
>
> Any ideas on what's going on here??
rbojorq@tmc-act.com - 07 Jan 2005 15:29 GMT
Thanks Russ & Sue,

I'll give your suggestions a try this morning.

Your insight, help and quick responses are greatly appreciated.

Have a great day,
Roman

> You broke all the links by exporting and importing (and also lost all custom
> views, forms, and Rules Wizard rules). The better way is to simply copy the
[quoted text clipped - 20 lines]
> >
> > Any ideas on what's going on here??
 
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