When I am inputting a new contact into outlook, I come to a dialogue box
where I click on "Full Name".  I put the contacts first name in the "first"
box and the last name in the "last" box.  After clicking ok, the area in the
dialogue across from the "Full name" button consistently shows the last name
first and the first name last.

If I click the "full name" button again, the first and last names of the
contact are appropriately in their correct "first" and "last" positions.

One more tidbit--if I enter a contact into my Sony Clie in the same way and
then sync to Outlook (through Chapura's Key Contacts Conduit Program), the
first and last names are correctly placed within Outlook.

What is going on?