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MS Office Forum / Outlook / Contacts / January 2005

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Contacts/Address Book

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helpdesk genie - 11 Jan 2005 18:21 GMT
How can I get my contacts which are listed as an address book, show the
telephone numbers when choosing from the Address book.
In other words, I used to be able to see the telephone numbers in my
contacts when I used the Address book feature in Outlook 2003
Thanks
Russ Valentine [MVP-Outlook] - 11 Jan 2005 22:09 GMT
The Outlook Address Book has never displayed telephone numbers. The address
book in Outlook has one purpose: to display the electronic addresses of your
Contacts as you create an electronic message. Accordingly, there is no need
or utility for it to display telephone numbers. That's what the Contacts
Folder is for.
Signature

Russ Valentine
[MVP-Outlook]

>
> How can I get my contacts which are listed as an address book, show the
> telephone numbers when choosing from the Address book.
> In other words, I used to be able to see the telephone numbers in my
> contacts when I used the Address book feature in Outlook 2003
> Thanks
helpdesk genie - 12 Jan 2005 18:33 GMT
Hello Russ,
I think I didn't explain this right.
When my client opens his outlook address book (using the "to' button) and
scrolls down in the "Show names from the:" pulldown menu and chooses his
contacts all he sees is hash marks where he used to see telephone numbers.
Now when I look at my contact address book there are no telephone numbers but
also no hashmarks where he insists there were #'s. I had the wrong version of
Outlook as well it is 2000.
If I did explain it right and the answer is still as below, I will mark it
up to "mmm interesting, and how did you do that before?"

> The Outlook Address Book has never displayed telephone numbers. The address
> book in Outlook has one purpose: to display the electronic addresses of your
[quoted text clipped - 7 lines]
> > contacts when I used the Address book feature in Outlook 2003
> > Thanks
Sue Mosher [MVP-Outlook] - 12 Jan 2005 19:27 GMT
Check Help | About Microsoft Outlook and tell us whether Outlook is
configured in Internet Mail Only or Corporate/Workgroup mode.

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Hello Russ,
> I think I didn't explain this right.
[quoted text clipped - 23 lines]
>> > contacts when I used the Address book feature in Outlook 2003
>> > Thanks
Russ Valentine [MVP-Outlook] - 18 Jan 2005 21:59 GMT
Repeating, the address book is not the interface for opening or examining
Contacts data.
The Contacts Folder is.
If the user is using IMO mode of Outlook 2000, we aren't even talking about
the Outlook Address Book anymore. It uses the Windows Address Book engine.
Signature

Russ Valentine
[MVP-Outlook]

> Hello Russ,
> I think I didn't explain this right.
[quoted text clipped - 23 lines]
>> > contacts when I used the Address book feature in Outlook 2003
>> > Thanks

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