What version of Outlook are you using, and if 98 or 2000, what mail support
mode? If you're not sure, look at the second line of Help | About Microsoft
Outlook -- it should say "Internet Mail Only" or "Corporate/Workgroup".
(Outlook 97, 2002, and 2003 don't have separate modes.)

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Jocelyn Fiorello
MVP - Outlook
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> How can I get my contacts to appear in alphabetical order by last name in
> the
> "select names" box of a new message? In the contact list they sort by
> last
> name, but for new messages they sort by first name. It worked fine in
> Windows 2000, but now on XP it doesn't work. Any ideas? Thanks!