default mail client

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

vistaheights - 19 Jan 2005 01:39 GMT

I recently purchased a new computer with Office installed. I use Outlook
Express as my email program. In attempting to address envelopes I follow the
path to the envelope wizard in Word and request an address by clicking on the
address book icon. At that point I get a message that says, "Either there is
no default mail client of the current client cannot fulfill the messaging
request. Please run M. Outlook and set it as the default mail client. When I
click the OK button another box comes up that says: "Logon failed. You must
log on to M. Exchange to access your address book. Error code: unspecified
error."

I've gone to Outlook and under Options I haven't found a specific setting
for default mail client. I really don't want to use Outlook, I got along fine
with Outlook Express with my previous computer and would like to resume that
use. I'm stumped, can't find anything anywhere to get this straightened out.
Thanks for your help. Jim

Reply to this Message

Russ Valentine [MVP-Outlook] - 19 Jan 2005 03:09 GMT

If you do not want to use Outlook, then you will not be able to integrate
with Word. Outlook Express is not part of the Office suite.

Signature

Russ Valentine
[MVP-Outlook]

>I recently purchased a new computer with Office installed. I use Outlook
> Express as my email program. In attempting to address envelopes I follow
[quoted text clipped - 19 lines]
> out.
> Thanks for your help. Jim

Reply to this Message

vistaheights - 19 Jan 2005 15:49 GMT

Is this a change from previous systems? I'm trying to do exactly what I used
to do with my older machine which was running Windows and Office 2000.

Plus, when I went to Outlook, Tools, Options, General it already was set as
the default mail handler. I just want to be able to access something in order
to print my envelope addresses. Is that too much to ask?

Don't mean to be snarky. Thanks for your help.

Jim

> If you do not want to use Outlook, then you will not be able to integrate
> with Word. Outlook Express is not part of the Office suite.
[quoted text clipped - 21 lines]
> > out.
> > Thanks for your help. Jim

Reply to this Message

Russ Valentine [MVP-Outlook] - 19 Jan 2005 22:18 GMT

Not a change at all. OE has never been able to provide the data source for a
mail merge with Word.
No current version of Outlook even has the path you mention.
Default mail program is set in Control Panel > Internet Options > Programs.

Signature

Russ Valentine
[MVP-Outlook]

> Is this a change from previous systems? I'm trying to do exactly what I
> used
[quoted text clipped - 43 lines]
>> > out.
>> > Thanks for your help. Jim

Reply to this Message

vistaheights - 19 Jan 2005 23:23 GMT

Clearly you understand this stuff better than I do. I'm getting pretty
frustrated with this all. I don't see what printing addresses on envelopes
has to do with the internet. I don't understand why you say the path I
mentioned doesn't exist because it does. It clearly doesn't do what I want it
to do but it's there. When I go to Internet options I see where I can make
Outlook the default but then will I have to use this for my email as well or
will OE still handle that?

All of this worked for me with my old computer so I don't understand what's
going on.

I do appreciate your help with this, BTW. Hope I'll be able to make it all
happen before I go nuts :-)

Jim

> Not a change at all. OE has never been able to provide the data source for a
> mail merge with Word.
[quoted text clipped - 47 lines]
> >> > out.
> >> > Thanks for your help. Jim

Reply to this Message

Russ Valentine [MVP-Outlook] - 19 Jan 2005 23:49 GMT

I suspect you should just go ahead and go nuts.
All I can tell you is what is.
This has nothing to do with the Internet and everything to do with mail
transports. Mail transports are necessary to connect Word's address book to
Outlook Contacts. Only Outlook has the mail transports necessary to connect
Word's address book to Outlook Contacts.
Outlook Express does not and never has. That is why Outlook must be your
default mail client if you want to integrate with Word. You can still use OE
for mail if you want (I'm not sure why you would), by just launching OE and
not launching Outlook when you collect mail.

Signature

Russ Valentine
[MVP-Outlook]

> Clearly you understand this stuff better than I do. I'm getting pretty
> frustrated with this all. I don't see what printing addresses on envelopes
[quoted text clipped - 77 lines]
>> >> > out.
>> >> > Thanks for your help. Jim

Reply to this Message