OBVIOUS difference: Outlook Add Book VS. Windows Add Book

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amanda - 07 Sep 2003 18:47 GMT

so after going through 18 pages of questions, it appears
that many people have repeatedly, through different
problems, pointed out that there is apparently a
difference between the Windows Address Book, and the
contact list, or address book within Outlook.

The answer is always the same: "you're wrong, they are
the same, you must be imagining what you're seeing".

well, I'm not. very clearly, the windows address book
does NOT sync with the Outlook Address Book. I am SURE of
this because there are groups in my Outlook Address Book
that are not in my Windows Address Book. Pretty simple. I
even deleted my .wab file hoping it would reset. It
didn't.

So I invite any of the people who so routinely insist
this problem doesn't exist to VNC my computer and witness
it. And perhaps offer solution, instead of denial....

please?

amanda

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Russ Valentine [MVP-Outlook] - 07 Sep 2003 20:55 GMT

Start at the beginning please. What version and mail support mode of Outlook
you running? (line 2 of Help | About if you don't know) Where are your
Contacts currently stored (Outlook or Outlook Express) and how did you get
them there? Which program (Outlook or Outlook Express) did you want to use
for managing your Contacts and e-mail?

If you are only using Outlook, the Windows Address Book should have nothing
to so with any of this. The statement about being "one in the same" refers
to the Outlook Address Book and the Contacts Folder. The Outlook Address
Book is simply another view of your Contacts Folder.

Signature

Russ Valentine
[MVP-Outlook]

> so after going through 18 pages of questions, it appears
> that many people have repeatedly, through different
[quoted text clipped - 19 lines]
>
> amanda

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