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MS Office Forum / Outlook / Contacts / May 2005

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Address book/contacts list

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Mer - 21 Jan 2005 00:13 GMT
I can't get Outlook to let me view the address book; it gives me an error
message that "the address book could not be displayed" and "the contacts
folder associated with this address list could not be opened."  When I
attempt to change the "shared" properties, those fields are ghosted.
Russ Valentine [MVP-Outlook] - 21 Jan 2005 03:28 GMT
Post your Outlook version and the steps you used to corrupt your Outlook
Address Book.
Signature

Russ Valentine
[MVP-Outlook]

>I can't get Outlook to let me view the address book; it gives me an error
> message that "the address book could not be displayed" and "the contacts
> folder associated with this address list could not be opened."  When I
> attempt to change the "shared" properties, those fields are ghosted.
Bob Whitehead, MCSD - 25 May 2005 01:49 GMT
Russ,

I'm having the very same problem.  I'm running Outlook 2003.   In case it
matters, I have just upgraded my machine, and I copied the whole PST file
from the old machine to the new one.  All my contacts show when I click on
the Contacts tab, but when I try to address an e-mail, they're not there.

All help appreciated!
Signature

Bob Whitehead, MCSD
Pensacola, FL
www.vbcodehead.com
Bob@vbcodehead-dot-com

> Post your Outlook version and the steps you used to corrupt your Outlook
> Address Book.
> >I can't get Outlook to let me view the address book; it gives me an error
> > message that "the address book could not be displayed" and "the contacts
> > folder associated with this address list could not be opened."  When I
> > attempt to change the "shared" properties, those fields are ghosted.
Russ Valentine [MVP-Outlook] - 25 May 2005 02:14 GMT
How did you migrate your data? Just copying a PST file will not enable
Outlook to use it. Even worse, if you overwrote another PST file when you
copied it, you have corrupted your profile.
Read this:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Signature

Russ Valentine
[MVP-Outlook]

> Russ,
>
[quoted text clipped - 13 lines]
>> > folder associated with this address list could not be opened."  When I
>> > attempt to change the "shared" properties, those fields are ghosted.
 
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