Never copy frmcache.dat from another machine. Instead, delete the one on
your machine.
If you continue to have problems, post back with information on where the
form is published, what version of Outlook you're using, and the exact text
of the error message.

Signature
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
>I am getting "can't open this item" when trying to open a custom form
>within
> Contacts. Other people in my team are able to open them ok. Have tried
> copying the frmcache.dat file from a working pc but still have a problem.
> Can anyone help?