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MS Office Forum / Outlook / Contacts / January 2005distribution list error in outlook 2003
I created a distribution list. When I try to use this list and send a message I receive an error " an unexpected error has occurred" If I try to expand the DL i get "cannot perform the requested operation. The command selected is not valid for this receipient. The operation failed. My contacts were imported but nthe DL is newly created. Any ideas on why this is not working. How did you import these Contacts and have you checked them to see if they have valid, resolved email addresses? Does this happen for every DL you create, even just a simple one with 2 members?  SignatureRuss Valentine [MVP-Outlook] >I created a distribution list. When I try to use this list and send a >message [quoted text clipped - 7 lines] > > Any ideas on why this is not working. Hello Russ, I imported usinmg Outllook import/export function. I had imported from an Outlook 2002 pst file. I found that if I gave this DL a different name it worked just fine, it only does not work if I use the same name I had from the original DL, even after I delete it. > How did you import these Contacts and have you checked them to see if they > have valid, resolved email addresses? [quoted text clipped - 11 lines] > > > > Any ideas on why this is not working. That explains it. Importing PST files is not a good idea. DL's are only one of the things that get trashed. SignatureRuss Valentine [MVP-Outlook] > Hello Russ, I imported usinmg Outllook import/export function. I had > imported [quoted text clipped - 24 lines] >> > >> > Any ideas on why this is not working. Hi Russ, the only remaining issue is that even though I deleted the DL, if I try to send an email with the old DL name it is still there, how do I get rid of this permanently so i can create a new list with that name? > That explains it. Importing PST files is not a good idea. DL's are only one > of the things that get trashed. [quoted text clipped - 26 lines] > >> > > >> > Any ideas on why this is not working. Explain how you are addressing the email. What are you doing that invokes the old DL? SignatureRuss Valentine [MVP-Outlook] > Hi Russ, the only remaining issue is that even though I deleted the DL, if > I [quoted text clipped - 34 lines] >> >> > >> >> > Any ideas on why this is not working. I was simply typing in the old DL name, even though it does not exist in my address book it still found a DL entry with that name. > Explain how you are addressing the email. What are you doing that invokes > the old DL? [quoted text clipped - 36 lines] > >> >> > > >> >> > Any ideas on why this is not working. Well no wonder. Why don't you clear your it from your autocompletion cache? Remove individual addresses from the autocompletion cache by highlighting the entry when presented in the suggested names list (use your arrow key to migrate to the entry) and then hitting your Delete key before you tab out of the field. If your autocomplete list contains only a single entry, use the directions here: http://support.microsoft.com/default.aspx?scid=kb;en-us;289975 To clear the entire cache, follow the instructions here: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623 SignatureRuss Valentine [MVP-Outlook] >I was simply typing in the old DL name, even though it does not exist in my > address book it still found a DL entry with that name. [quoted text clipped - 47 lines] >> >> >> > >> >> >> > Any ideas on why this is not working. All fixed, you've been a great help. Thanks > Well no wonder. > Why don't you clear your it from your autocompletion cache? [quoted text clipped - 59 lines] > >> >> >> > > >> >> >> > Any ideas on why this is not working.
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