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MS Office Forum / Outlook / Contacts / April 2006

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How do I programme a pause in a number dialed from contacts?

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Ken Bailey - 27 Jan 2005 13:45 GMT
I use tele conferencing a lot.  To log on I dial a national number, wait for
an answer, then dial in a PIN.  Is it possible to programme a pause in the
number dialled from Outlook contacts, in the same way as you can on most
phones?
Sue Mosher [MVP-Outlook] - 27 Jan 2005 14:16 GMT
You do this not in Outlook, but in your dialing properties for Windows. Use
the Phone and Modem applet in Control Panel. A comma is a 2-second pause.

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Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I use tele conferencing a lot.  To log on I dial a national number, wait
>for
> an answer, then dial in a PIN.  Is it possible to programme a pause in the
> number dialled from Outlook contacts, in the same way as you can on most
> phones?
Ken Bailey - 27 Jan 2005 15:59 GMT
Thanks Sue.  I'm not sure what you intended me to do in control panel.  I
couldn't find any reference to dialling pauses.  However, I tried commas in
the dialing string in Outlook and it works fine.  Many thanks.

Ken

> You do this not in Outlook, but in your dialing properties for Windows. Use
> the Phone and Modem applet in Control Panel. A comma is a 2-second pause.
[quoted text clipped - 4 lines]
> > number dialled from Outlook contacts, in the same way as you can on most
> > phones?
Sue Mosher [MVP-Outlook] - 27 Jan 2005 16:02 GMT
If you store phone numbers properly in Outlook in canonical format (+x (yyy)
zzz-zzzz) then Outlook will use your Windows dialing properties to dial the
number and properly add any pauses, credit card codes, etc. Maybe I
misinterpreted your question. I thought you were asking how to set that up.

Signature

Sue Mosher, Outlook MVP
Author of
    Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

> Thanks Sue.  I'm not sure what you intended me to do in control panel.  I
> couldn't find any reference to dialling pauses.  However, I tried commas
[quoted text clipped - 14 lines]
>> > most
>> > phones?
timbrownsc - 18 Apr 2006 15:56 GMT
I have a similar problem, using a PPC phone.

How do I program a HARD pause into outlook. the first number needs to be
answered, then the rest of the numbers can flow easily with timed pauses. But
I need to wait until the first number is answered by an automated system
before I can start the rest of the chain of events.

Most "regular" phones allow you to put a pound sign (#) for a hard pause,
then commas (,) for soft or timed pauses. Does outlook have a similar feature?

thanks in advance

> If you store phone numbers properly in Outlook in canonical format (+x (yyy)
> zzz-zzzz) then Outlook will use your Windows dialing properties to dial the
[quoted text clipped - 19 lines]
> >> > most
> >> > phones?
Ken Bailey - 27 Jan 2005 16:01 GMT
Thanks Sue.  Commas in the Outlook Contacts phone number work fine.  I didn't
have to do anything in control panel.

Ken.

> You do this not in Outlook, but in your dialing properties for Windows. Use
> the Phone and Modem applet in Control Panel. A comma is a 2-second pause.
[quoted text clipped - 4 lines]
> > number dialled from Outlook contacts, in the same way as you can on most
> > phones?
 
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