Outlook '03 should be easy to click on the address book to enter .

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maddened mom - 27 Jan 2005 20:37 GMT

What a bunch of BUNK! I have spent all morning trying to figure out the new
Outlook '03's version to put in a new contact. It should be as simple as
clicking on the address book, typing in a new contact, save, and you are
done! Why do you have to go to the file, go to new contact, and then put it
there!?

I'm so frustrated everytime something works fine, they have to modify it to
make it more 'mod'. C'mon, guys! Don't fix what is not broken!

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Russ Valentine [MVP-Outlook] - 27 Jan 2005 21:44 GMT

Not sure what you mean.
In Outlook, the address book has never been the correct place to enter data.
All data resides in the Contacts Folder and always has. None of this changed
in Outlook 2003.

Signature

Russ Valentine
[MVP-Outlook]

> What a bunch of BUNK! I have spent all morning trying to figure out the
> new
[quoted text clipped - 7 lines]
> to
> make it more 'mod'. C'mon, guys! Don't fix what is not broken!

Reply to this Message

maddened mom - 27 Jan 2005 22:11 GMT

In the previous version of Outlook, I was able to click on the address book
icon in the toolbar, and it brought up the data info window with the
different tabs on the top. I would just click on the second tab (forgot what
it is as I have this new version) and then edit what I need to for a new
contact or to edit for a previous contact. The way it is now is not
intuitive or user friendly for a person who is not of the professional arena.

~

> Not sure what you mean.
> In Outlook, the address book has never been the correct place to enter data.
[quoted text clipped - 11 lines]
> > to
> > make it more 'mod'. C'mon, guys! Don't fix what is not broken!

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Russ Valentine [MVP-Outlook] - 28 Jan 2005 02:38 GMT

That was never the correct way to enter Contact Data. Nor was it reliable.
A single click on the New button in the Contacts Folder is what you should
use. Always has been. That's even easier than what you did before.

Signature

Russ Valentine
[MVP-Outlook]

> In the previous version of Outlook, I was able to click on the address
> book
[quoted text clipped - 29 lines]
>> > to
>> > make it more 'mod'. C'mon, guys! Don't fix what is not broken!

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maddened mom - 28 Jan 2005 17:01 GMT

So - Why not make it accessible both ways? It would save the effort trying
to hunt down the right button to click on in the top tool bar menu. Maybe
this sounds petty to you, but as a consumer I look for quick and easy service
that will be a shortcut to my busy lifestyle. The icons are a great
invention. They work! That's what's wonderful about that. I figure that
the other menu on top of the page is for the further really indepth details
that you need to figure out - all the micromanaging of the program. This is
not one of those micromanaging types of things. This is something that is
modified more times than anything else (such as the options or the font
style).

It's a suggestion that I think you should look at very closely. If you want
the world to use your products, they should be feasible to even the simplest
of minds.

Thanks for letting me know about the other info - it is a great help.

> What a bunch of BUNK! I have spent all morning trying to figure out the new
> Outlook '03's version to put in a new contact. It should be as simple as
[quoted text clipped - 4 lines]
> I'm so frustrated everytime something works fine, they have to modify it to
> make it more 'mod'. C'mon, guys! Don't fix what is not broken!

Reply to this Message

Russ Valentine [MVP-Outlook] - 28 Jan 2005 17:30 GMT

There's a reason why.
The Outlook Address Book contains no data and is simply a view of various
Contacts Folders. Unfortunately, it often remains connected to old Contact
Folders that are no longer even in existence. So what we often saw in
earlier versions is that people would add Contacts through the Address Book
interface, only to find them missing or stored in the wrong folder. That
didn't make them very happy. So the method you were using before is not a
very good or reliable method for entering Contact data.

It is worth realizing that in Outlook the address book concept has been
deprecated in favor of Contact Folders. That's also probably the reason the
Outlook Address Book is such a lousy, featureless interface and all the
feature development goes into Contact Folders. This might be a good time to
get used to using Contact Folders instead of the address book.

Signature

Russ Valentine
[MVP-Outlook]

> So - Why not make it accessible both ways? It would save the effort
> trying
[quoted text clipped - 30 lines]
>> to
>> make it more 'mod'. C'mon, guys! Don't fix what is not broken!

Reply to this Message