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MS Office Forum / Outlook / Contacts / January 2005PAB: cannot change email address
I have a user who is trying to change an email address of an already existing contact in his PAB. Once he changes the address and clicks OK and or Apply, the address is the old address, not the new one. Thank-you.. Explain in more detail what he is doing. Also why he is using a PAB. Outlook has not used a PAB as an information store for years. It has retained the ability to connect to them only for legacy purposes. They are not intended to be used as an information store.  SignatureRuss Valentine [MVP-Outlook] >I have a user who is trying to change an email address of an already >existing [quoted text clipped - 3 lines] > > Thank-you.. He open his PAB, right clicks and selects properties, then makes the changes to the old email address. The new changes are not applied when he clicks Ok or Apply. The reason for the PAB is that you cannot teach a lawyer a new trick. > Explain in more detail what he is doing. > Also why he is using a PAB. Outlook has not used a PAB as an information [quoted text clipped - 7 lines] > > > > Thank-you.. There is simply no way to troubleshoot this with any of the current versions of Outlook. No one I know anywhere is using a PAB. SignatureRuss Valentine [MVP-Outlook] > > He open his PAB, right clicks and selects properties, then makes the [quoted text clipped - 17 lines] >> > >> > Thank-you.. We are using Outlook 2002. As a test, I created a PAB and was able to make changes to the PAB, (I do not use one either). Do you think it might be a profile issue? > There is simply no way to troubleshoot this with any of the current versions > of Outlook. No one I know anywhere is using a PAB. [quoted text clipped - 19 lines] > >> > > >> > Thank-you.. Could be. Have you tried removing the PAB, restarting Outlook, then re-adding it? SignatureRuss Valentine [MVP-Outlook] > We are using Outlook 2002. As a test, I created a PAB and was able to make > changes to the PAB, (I do not use one either). [quoted text clipped - 28 lines] >> >> > >> >> > Thank-you.. I just tried to remove the PAB and add it again. I also deleted the old local profile and this did not work either. I think the PAB maybe corrupt. > Could be. Have you tried removing the PAB, restarting Outlook, then > re-adding it? [quoted text clipped - 30 lines] > >> >> > > >> >> > Thank-you.. Sounds like it. If so, we're out of luck. PAB's aren't supported and have no repair utility. SignatureRuss Valentine [MVP-Outlook] > > I just tried to remove the PAB and add it again. I also deleted the old [quoted text clipped - 41 lines] >> >> >> > >> >> >> > Thank-you.. I just tried that and if did not work. I also deleted the local C drive profile and had the user log back on to create a new profile. That too did not work. > Could be. Have you tried removing the PAB, restarting Outlook, then > re-adding it? [quoted text clipped - 30 lines] > >> >> > > >> >> > Thank-you..
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