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MS Office Forum / Outlook / Contacts / February 2005Phantoms i can't kill
The following is a message I get from the system admin. It is coming from an account that I have inactivated in send receive groups, and is going to an email address that I have removed from my contacts. Please explain and please help. This is OL 2002 upgrade from IMO OL 2000 (which Russ says is a bad idea, but I'm there and don't know how to go back or recover) Thx, pjl Your message did not reach some or all of the intended recipients. Subject: TESTING Sent: 2/3/2005 12:44 PM The following recipient(s) could not be reached: on 2/3/2005 12:44 PM None of your e-mail accounts could send to this recipient. The best way to fix all the problems that upgrading from IMO will cause is simply to create a new Outlook profile. Let's do that first. Make sure you recreate your mail accounts from scratch and use the same Outlook Data file you were using before. The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003  SignatureRuss Valentine [MVP-Outlook] > The following is a message I get from the system admin. It is coming from > an account that I have inactivated in send receive groups, and is going to [quoted text clipped - 12 lines] > on 2/3/2005 12:44 PM > None of your e-mail accounts could send to this recipient. OK, got the new profile created and running. How do I populate this profile with all the stuff in my old profile? The import option does not show an Outlook option, and I'm brain dead on other options. Thx, pjl > The best way to fix all the problems that upgrading from IMO will cause is > simply to create a new Outlook profile. Let's do that first. Make sure you > recreate your mail accounts from scratch and use the same Outlook Data file > you were using before. > The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > > The following is a message I get from the system admin. It is coming from > > an account that I have inactivated in send receive groups, and is going to [quoted text clipped - 12 lines] > > on 2/3/2005 12:44 PM > > None of your e-mail accounts could send to this recipient. When you created the profile, you should have designated your former Outlook data file as its data source. SignatureRuss Valentine [MVP-Outlook] > OK, got the new profile created and running. > [quoted text clipped - 34 lines] >> > on 2/3/2005 12:44 PM >> > None of your e-mail accounts could send to this recipient. Russ, thx for the diagnosis. I'm having a problem with not knowing how to do that. Did I accept a default? Is my Outlook data file the "outlook.pst" that I think is in the default location? Can you please point me to a set of instructions on this subject? BTW, I'm still getting phantoms. When I set up the new profile, I added (mistakenly) my spouses email account, which we need to check from my machine on occasion. Then I found that I could not turn that account off in OL2002, like in OL 2000. Then I deleted it, yet my phantom address still is sent messages from this "dead" location. What gives with this? I guess that I need to set up another profile and not make the same mistake, correct? TIA, pjl > When you created the profile, you should have designated your former Outlook > data file as its data source. [quoted text clipped - 15 lines] > >> you were using before. > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > >> > The following is a message I get from the system admin. It is coming > > from [quoted text clipped - 15 lines] > >> > on 2/3/2005 12:44 PM > >> > None of your e-mail accounts could send to this recipient. Does this apply to OL 2002? http://office.microsoft.com/en-us/assistance/HA010771141033.aspx TIA, pjl > Russ, thx for the diagnosis. I'm having a problem with not knowing how to > do that. Did I accept a default? Is my Outlook data file the "outlook.pst" [quoted text clipped - 32 lines] > > >> you were using before. > > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > > >> > The following is a message I get from the system admin. It is coming > > > from [quoted text clipped - 17 lines] > > >> > on 2/3/2005 12:44 PM > > >> > None of your e-mail accounts could send to this recipient. Yes it does. This is what you want to do. Go ahead and create a new profile, then use this method to reset it to use your old PST file. SignatureRuss Valentine [MVP-Outlook] > Does this apply to OL 2002? > [quoted text clipped - 72 lines] >> > >> > on 2/3/2005 12:44 PM >> > >> > None of your e-mail accounts could send to this recipient. Russ, thx and I'm on the case. Just FYI, my problem seems to be related to contacts that show in the address line as "name(name)" rather than the normal "name(name@address.com)". I have tried to find the source of this name(name) business and eliminate it. Am I chasing the wrong phantom? How can I eliminate this behavior? TIA, pjl > Yes it does. This is what you want to do. > Go ahead and create a new profile, then use this method to reset it to use [quoted text clipped - 49 lines] > >> > >> you were using before. > >> > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > >> > >> > The following is a message I get from the system admin. It is > > coming [quoted text clipped - 20 lines] > >> > >> > on 2/3/2005 12:44 PM > >> > >> > None of your e-mail accounts could send to this recipient. That would suggest that the email addresses in these Contact Records are corrupt. Have you examined them? SignatureRuss Valentine [MVP-Outlook] > Russ, thx and I'm on the case. Just FYI, my problem seems to be related > to [quoted text clipped - 97 lines] >> >> > >> > on 2/3/2005 12:44 PM >> >> > >> > None of your e-mail accounts could send to this recipient. I have done searches for the invalid address, for parts of the invalid address, opened all parent records that might contain the invalid address and manually checked for a rogue entry someplace (in email 2 and 3). All to no result. It's like there is a phantom server someplace in my system that contains the invalid data. Like the messages that show as sent from the address that I eliminated from my mail accounts. I'm in a loop here because I can't find anything to explain the problem. It jumps out and bites me from time to time, still. pjl > That would suggest that the email addresses in these Contact Records are > corrupt. Have you examined them? [quoted text clipped - 69 lines] > >> >> > >> you were using before. > >> >> > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > >> >> > >> > The following is a message I get from the system admin. It is > >> > coming [quoted text clipped - 24 lines] > >> >> > >> > on 2/3/2005 12:44 PM > >> >> > >> > None of your e-mail accounts could send to this recipient. Russ, what are the implications of the "automatically generate Microsoft exchange views"? Could having this active be part of my problem? Thx, pjl > That would suggest that the email addresses in these Contact Records are > corrupt. Have you examined them? [quoted text clipped - 69 lines] > >> >> > >> you were using before. > >> >> > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > >> >> > >> > The following is a message I get from the system admin. It is > >> > coming [quoted text clipped - 24 lines] > >> >> > >> > on 2/3/2005 12:44 PM > >> >> > >> > None of your e-mail accounts could send to this recipient. No. Have you tried clearing your autocompletion cache to see if that stops the behavior? When you created a new profile, did you create it from scratch with an entirely different name? SignatureRuss Valentine [MVP-Outlook] > Russ, what are the implications of the "automatically generate Microsoft > exchange views"? [quoted text clipped - 123 lines] >> >> >> > >> > on 2/3/2005 12:44 PM >> >> >> > >> > None of your e-mail accounts could send to this recipient. Russ, clearing autocomplete sound very productive. I did a search and did not find a good instruction reference. Can you please provide one? Thx, pjl > No. > Have you tried clearing your autocompletion cache to see if that stops the [quoted text clipped - 95 lines] > >> >> >> > >> you were using before. > >> >> >> > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > >> >> >> > >> > The following is a message I get from the system admin. It > > is [quoted text clipped - 27 lines] > >> >> >> > >> > on 2/3/2005 12:44 PM > >> >> >> > >> > None of your e-mail accounts could send to this recipient. To clear the entire cache, follow the instructions here: http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623 SignatureRuss Valentine [MVP-Outlook] > Russ, clearing autocomplete sound very productive. I did a search and did > not find a good instruction reference. Can you please provide one? [quoted text clipped - 153 lines] >> >> >> >> > >> > None of your e-mail accounts could send to this >> >> >> >> > >> > recipient. Great, thx. pjl > To clear the entire cache, follow the instructions here: > http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623 [quoted text clipped - 41 lines] > >> >> >> your old PST file. > >> >> >> > Does this apply to OL 2002? http://office.microsoft.com/en-us/assistance/HA010771141033.aspx > >> >> >> > TIA, pjl > >> >> >> > [quoted text clipped - 71 lines] > >> >> >> >> > >> you were using before. > >> >> >> >> > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > >> >> >> >> > >> > The following is a message I get from the system admin. > > It [quoted text clipped - 31 lines] > >> >> >> >> > >> > None of your e-mail accounts could send to this > >> >> >> >> > >> > recipient. It looks like my phantom is called *.nk2. Thx Russ, pjl > Great, thx. pjl > > To clear the entire cache, follow the instructions here: [quoted text clipped - 126 lines] > > >> >> >> >> > >> you were using before. > > >> >> >> >> > >> The instructions here will apply to Outlook 2002: http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003 > > >> >> >> >> > >> > The following is a message I get from the system admin. > > > It [quoted text clipped - 32 lines] > > >> >> >> >> > >> > None of your e-mail accounts could send to this > > >> >> >> >> > >> > recipient. |
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