 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / February 2005fixing outlook contacts email addresses
Ever since i loaded my Motorola V600 mobile phone software onto my pc my Contacts in Outlook email addresses have started to interchange between each other. ie today john will be anon1@hotmail.com peter will be anon2@bigpond.com & chris will be anon3@optusnet.com.au tomorrow when i try to send an email to anon1 it will goto 2 or 3 and anon2 email will goto 1 or 3 and so on. When i try to reinstall the correct email address into the ones that have gone wrong a popup shows me what it should be and even though i type what i know is correct it insists on putting this other address in and when i tab away from that field the inserted email address disappears as well. i have removed the motorola software and double checked for viruses but this has made no difference please help Terry Allen Do you back up your data?  SignatureRuss Valentine [MVP-Outlook] > Ever since i loaded my Motorola V600 mobile phone software onto my pc my > Contacts in Outlook email addresses have started to interchange between [quoted text clipped - 20 lines] > > Terry Allen Normally yes but as i had my last pc fried in an electrical storm i am still in the restore stage, so i do not neccessarily want to have to start from scratch so soon. but i have noticed since posting the question that the addresses outlook is trying to install are coming from my off line MSN contacts. does this help Terry > Do you back up your data? > > Ever since i loaded my Motorola V600 mobile phone software onto my pc my [quoted text clipped - 21 lines] > > > > Terry Allen but even though this is where it is obtaining the email addresses from they are not staying as active emails, whether i choose primary, secondary or third email option. > Do you back up your data? > > Ever since i loaded my Motorola V600 mobile phone software onto my pc my [quoted text clipped - 21 lines] > > > > Terry Allen Clarify the problem you are having. Your description is too vague. Explain why you think the synchronization caused the problem. Explain exactly how you are entering the address and what happens. Examine your Contact Records and ensure they are intact. SignatureRuss Valentine [MVP-Outlook] > but even though this is where it is obtaining the email addresses from > they [quoted text clipped - 30 lines] >> > >> > Terry Allen Russ sorry about being vague but i will try to step it out for us. 1. open outlook 2003 (11.6359.6360) sp1 2. click on contacts tab 3. double click on an existing contact. (his email address is blank, will use id john lewis splarta@hotmail.com). 4. full name field is filled in as "john lewis", file as "Lewis, John phone number is filled in 5. i go to right side of panel and start to type his email address under email 1. 6. after typing the first letter i get a pop up with 5 email addresses sales@carbatecwa.com.au Sharon Cockburn(silhamilton@bigpond.com) sueallen1955@hotmail.com simonbartlett <simon.bartlett@tesco.net and the email address i want to enter splarta@hotmail.com after entering the second letter i am left with the correct address and it does not matter whether i type "splarta@hotmail.com" or select "John Lewis(splarta@hotmail.com)" from the pop up it converts to the popup address of "John Lewis(splarta@hotmail.com)" 7. i hit enter or tab to go out of that box and the email address disappears. i save the contact details but there is still no email address. 8. if i put a bogus email address like "jackhorner@msn.com " it accepts it and it stay there as it should. but no good to me because it is not the email address i want. hope this is clear enough terry > Clarify the problem you are having. Your description is too vague. > Explain why you think the synchronization caused the problem. [quoted text clipped - 34 lines] > >> > > >> > Terry Allen If the synchronization trashed your Contact Records, then you should restore from backup. SignatureRuss Valentine [MVP-Outlook] > Russ sorry about being vague but i will try to step it out for us. > 1. open outlook 2003 (11.6359.6360) sp1 [quoted text clipped - 78 lines] >> >> > >> >> > Terry Allen Russ, The Contact folder links to the NK2 file. To verify this, take any contact without an e-mail address and start to type an e-mail address that you know is in the NK2 file. I verified this on my system. It seems to me that this might be what this person is experiencing. Feel free to write me at my "other" e-mail address. Ran > If the synchronization trashed your Contact Records, then you should > restore from backup. [quoted text clipped - 81 lines] >>> >> > >>> >> > Terry Allen But if a user types in enough letters to completely dismiss the suggested names list in an email field, then the address that is typed in will persist. It will not be replaced by one of the names from the NK2 file. There must be more in play here. SignatureRuss Valentine [MVP-Outlook] > Russ, > [quoted text clipped - 93 lines] >>>> >> > >>>> >> > Terry Allen i have also tried deleting the contact, closing outlook, rebooted pc, opened outlook and tried to recreate it but same thing happens. terry > Clarify the problem you are having. Your description is too vague. > Explain why you think the synchronization caused the problem. [quoted text clipped - 34 lines] > >> > > >> > Terry Allen |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2009 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.