The error occurs when making a new e-mail, open the contactsfolder by clicking
the "To" button. The first half of the contactslist is showing, but when I
try to scroll down, or typing the firsts letter of a name at the button of
the list, outlook generates an error message ("Outlook has generated errors
and will be closed down"). And that's is excactly happens: outlook closes
down.
There's no problem scrolling the contacts from the contactsfolder (so not
when you're making a new e-mail).
There's no problem when the mailbox is accessed on a different computer.
There's no problem before installing office sp3.
Using:
MS Exchange Server 2000
Windows 2000 fully updated
Ms Office 2000 fully uupdated.
Does any know how to solve this problem, other then not installing SP3?
Saskia
Russ Valentine [MVP-Outlook] - 14 Feb 2005 14:38 GMT
This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may help:
1. Look for and correct a corrupt address in the Contacts displayed in the
Outlook Address Book (especially if the crash at the same place when
scrolling).
2. Remove then re-add the Outlook Address Book Service or, better yet,
create a new Outlook profile.
3. Update your video drivers.
Most people seem to find no solution.

Signature
Russ Valentine
[MVP-Outlook]
> The error occurs when making a new e-mail, open the contactsfolder by
> clicking
[quoted text clipped - 18 lines]
>
> Saskia
Saskia - 14 Feb 2005 15:45 GMT
I'm afraid I am one of those people :-(
Thanks anyway.
Saskia
> This is a very common problem which Microsoft claims they cannot reproduce
> and therefore cannot solve. Anecdotal reports claim the following may help:
[quoted text clipped - 29 lines]
> >
> > Saskia
Russ Valentine [MVP-Outlook] - 14 Feb 2005 15:54 GMT
Do you have any idea what started this problem?

Signature
Russ Valentine
[MVP-Outlook]
> I'm afraid I am one of those people :-(
> Thanks anyway.
[quoted text clipped - 42 lines]
>> >
>> > Saskia