Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
DiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWord
DirectoryUser Groups
Related Topics
Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ...

MS Office Forum / Outlook / Contacts / February 2005

Tip: Looking for answers? Try searching our database.

outlook stops when scrolling the outlookadresbook

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
Saskia - 14 Feb 2005 12:03 GMT
The error occurs when making a new e-mail, open the contactsfolder by clicking
the "To" button. The first half of the contactslist is showing, but when I
try to scroll down, or typing the firsts letter of a name at the button of
the list, outlook generates an error message ("Outlook has generated errors
and will be closed down"). And that's is excactly happens: outlook closes
down.

There's  no problem scrolling the contacts from the contactsfolder (so not
when you're making a new e-mail).
There's no problem when the mailbox is accessed on a different computer.
There's no problem before installing office sp3.

Using:
MS Exchange Server 2000
Windows 2000 fully updated
Ms Office 2000 fully uupdated.

Does any know how to solve this problem, other then not installing SP3?

Saskia
Russ Valentine [MVP-Outlook] - 14 Feb 2005 14:38 GMT
This is a very common problem which Microsoft claims they cannot reproduce
and therefore cannot solve. Anecdotal reports claim the following may help:
1. Look for and correct a corrupt address in the Contacts displayed in the
Outlook Address Book (especially if the crash at the same place when
scrolling).
2. Remove then re-add the Outlook Address Book Service or, better yet,
create a new Outlook profile.
3. Update your video drivers.

Most people seem to find no solution.

Signature

Russ Valentine
[MVP-Outlook]

> The error occurs when making a new e-mail, open the contactsfolder by
> clicking
[quoted text clipped - 18 lines]
>
> Saskia
Saskia - 14 Feb 2005 15:45 GMT
I'm afraid I am one of those people :-(
Thanks anyway.

Saskia

> This is a very common problem which Microsoft claims they cannot reproduce
> and therefore cannot solve. Anecdotal reports claim the following may help:
[quoted text clipped - 29 lines]
> >
> > Saskia
Russ Valentine [MVP-Outlook] - 14 Feb 2005 15:54 GMT
Do you have any idea what started this problem?
Signature

Russ Valentine
[MVP-Outlook]

> I'm afraid I am one of those people :-(
> Thanks anyway.
[quoted text clipped - 42 lines]
>> >
>> > Saskia
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2009 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.