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MS Office Forum / Outlook / Contacts / February 2005Old entries are in last name, first name order, but not new ones.
I add a new entry to contacts. It appears correct in the contacts list (in order of “file as”). But, when I start a new mail message, and I click on the “To” button (or click address book) my old entries are in last name, first name order, but my new entries are in first name, last name order. Double check your Contact Folder settings in Outlook: Tools, Options, Preferences, Contacts Options, Default Order. Also, if you have synced your contacts with a PDA, sometimes they switch out the first name, last name. Even though they appear correct in File As, they could be reversed. To check this, open a "suspect" contact, click on Full Name button, make sure the last name and first name in the correct boxes. Hope this helps. Erok > I add a new entry to contacts. It appears correct in the contacts list (in > order of "file as"). But, when I start a new mail message, and I click on > the "To" button (or click address book) my old entries are in last name, > first name order, but my new entries are in first name, last name order. No. Wrong place. That will affect how the name appears in the Contacts Folder, which the original poster said was correct. Instead, the sort order of the Outlook Address Book must be configured: Go to Tools > E-mail accounts > View or change existing directories or address books > Outlook Address Book > Change. > Set your sort order there  SignatureRuss Valentine [MVP-Outlook] > Double check your Contact Folder settings in Outlook: > [quoted text clipped - 17 lines] >> the "To" button (or click address book) my old entries are in last name, >> first name order, but my new entries are in first name, last name order. Thanks, but it didn't work. I put a new entry and when I look in address book, or click on "to" it still is not listed correctly. > No. Wrong place. That will affect how the name appears in the Contacts > Folder, which the original poster said was correct. [quoted text clipped - 22 lines] > >> the "To" button (or click address book) my old entries are in last name, > >> first name order, but my new entries are in first name, last name order. You haven't told me anything yet. What did you do? What sort order did you choose? What is the format of your File As... fields, and is it the same for new Contacts as it is for old ones? SignatureRuss Valentine [MVP-Outlook] > Thanks, but it didn't work. I put a new entry and when I look in address > book, or click on "to" it still is not listed correctly. [quoted text clipped - 33 lines] >> >> first name order, but my new entries are in first name, last name >> >> order. The old contacts were transferred from OE. In OE address book, old and new are listed according to how I tell it to "display" (Last, First). After transferring to Outlook, I set up my contacts to have "file as" as my first column. I've used several sort orders for contacts, and am familiar with the different views and way it works. In "contact options" the default full name is "first last", and default file as is "last first". I tried changing these and it still does not affect the way address book or the "To" button lists them. > You haven't told me anything yet. > What did you do? [quoted text clipped - 38 lines] > >> >> first name order, but my new entries are in first name, last name > >> >> order. Aha. Unfortunately, all bets are off with imported Contacts. You have no control whatsoever as to what their File As... fields will be. You will need to reset them to get the sorting behavior you want if you have chosen to sort the Outlook Address Book by the File As... field. You also need to verify the sort order you specified for the Outlook Address Book. You never confirmed that setting. SignatureRuss Valentine [MVP-Outlook] > The old contacts were transferred from OE. In OE address book, old and > new [quoted text clipped - 56 lines] >> >> >> first name order, but my new entries are in first name, last name >> >> >> order. |
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