Users will need to add the folder to Public Folders\Favorites.

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Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> We have recently installed Outlook 2003 and are unable to have our public
> contacts in the contacts navigation pane.
>
> In effect what I would like is that if I open my contacts in the
> navigation
> pane, then I should have my personal contacts and also the public contacts