Email Address not being picked up when "sending message to Contact

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Foss - 18 Feb 2005 17:15 GMT

In Outlook 2003 when the contact is selected and the user chooses the "send
message to contact option" they get the error message that there is no valid
email address for the contact, even though there is. I was thinking that
this may be due to outlook picking up the fax number as an email address?
This does not happen to every contact only those that have been imported from
an Outlook 2000 pst file.

Thanks in advance for any help offered.

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Russ Valentine [MVP-Outlook] - 18 Feb 2005 23:00 GMT

Look again.
That messages tells you there is not a valid email address in that Contact
Record.
I bet it's right. Your Contact record is probably corrupt.

Signature

Russ Valentine
[MVP-Outlook]

> In Outlook 2003 when the contact is selected and the user chooses the
> "send
[quoted text clipped - 7 lines]
>
> Thanks in advance for any help offered.

Reply to this Message

Foss - 21 Feb 2005 09:03 GMT

Sorry to disappoint you but there is definitely an email address within each
of the contacts, I wouldn't need to post a question on this website if there
wasn't!!!

The email addresses are picked up, as e-mail addresses when selecting the
contact from the address book but not when highlighting and selecting the
option "send message to contact". The user has other contact folders where
she is able to use this option.

If all of the contacts within the folder are corrupt how can this be fixed
without having to recreate each contact.

> Look again.
> That messages tells you there is not a valid email address in that Contact
[quoted text clipped - 11 lines]
> >
> > Thanks in advance for any help offered.

Reply to this Message

Russ Valentine [MVP-Outlook] - 21 Feb 2005 09:15 GMT

I've seen no similar reports. Imported Contacts often have corrupt
addresses.
What information store are you using? Have you tried to repair it?

Signature

Russ Valentine
[MVP-Outlook]

> Sorry to disappoint you but there is definitely an email address within
> each
[quoted text clipped - 30 lines]
>> >
>> > Thanks in advance for any help offered.

Reply to this Message

Nicci - 24 May 2005 16:58 GMT

I am having the same problem as Foss, how would you repair the corrupted
addresses.

> I've seen no similar reports. Imported Contacts often have corrupt
> addresses.
[quoted text clipped - 33 lines]
> >> >
> >> > Thanks in advance for any help offered.

Reply to this Message

Russ Valentine [MVP-Outlook] - 24 May 2005 23:58 GMT

Post the steps used to create these email address entries and how you have
verified that they are corrupt.

Signature

Russ Valentine
[MVP-Outlook]

>I am having the same problem as Foss, how would you repair the corrupted
> addresses.
[quoted text clipped - 41 lines]
>> >> >
>> >> > Thanks in advance for any help offered.

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