Never met the man (assuming Cris is male - it's also a female name), never
had any contact with him, I know nothing about the program except the name
and it allows sharing. I only know "totally abusive" (from your first
message) = rude in my book and is easier to type. :)

That you are attacking me instead of going to the marketplace site and
entering an honest, non-personal attack, negative review says a lot about
the whole situation. I'd be there entering a negative review for, and not
recommending, any program I considered really bad, so others can use it to
judge the program before downloading it, not here attacking the person who
tells you to post a review of the program. Your comments here will fall off
in a few days, never to be seen again - the reviews are for life, provided
they are not considered personal attacks and get removed by Microsoft. That
means leave the rude, oops, totally abusive support stuff out of it. You can
say it was hard to install, difficult to get working, didn't do what it was
advertised to do and such. That will have more impact with people interested
in the program than a complaint posted here ever will.

BTW - to clarify, this is a newsgroup. I'm not sending you (or any other
person who visits this newsgroup) any email.